Organizations should take their time when considering applicants and thoroughly evaluate each candidates qualifications and experience against their organizations needs. You will be responsible for evaluating client needs and directing them to relevant programs or services based on their unique circumstances. Communicates with other team members constructively in order to reduce conflict and enhance the resolution of issues. Build the initial client relationship and confidence in our firm with every prospective client interaction, Take 150 200 calls per day in a professional inbound/outbound call center environment, Be expected to meet occupancy and adherence goals, Be expected to maintain a minimum call quality score of 90%, Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained, Solve problems and maintain confidentiality, Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system, Use good judgment to discern what issues may be urgent and need a managers or directors attention immediately, High School Diploma; Degree preferred; or equivalent combination, Call center and customer service experience, Excellent telephone, communication, and active listening skills, Ability to meet performance standards whether in the office or working remotely from home, Knowledge of computer technology and the Internet (MS Office, Outlook). Its about working every day to project confidence, choose optimism, embrace growth, and respect everyone. A company website posting should be the first step in notifying prospective candidates that you are hiring. Training & Experience: Legal intake specialists typically receive on-the-job training from their new employers. Apply for the Job in Intake Specialist/Legal Assistant at Princeton, NJ. Legal Intake Specialist - Spanish Llano, TX $11.50 - $16.00 Per Hour (Employer est.) Company Summary Rubenstein law was founded in 1988 and is recognized as one of the premier injury firms in Florida. Organization can also help you prioritize your work and ensure you complete tasks in a timely manner. This may include developing skills in data mining or programming. So, lets learn more about the Intake Specialist Job Description and what it entails. During the client intake process, show that you are listening to your future clients and that you are also making the process as simple as possible for them. This training may include shadowing a current legal intake specialist or learning the specific software and processes the company uses. What measures do you take to ensure the privacy and confidentiality of client information? Intake specialists are usually employed in the health care field, but they can also work in legal offices, mental health clinics and other environments that need pre-screening. Many legal intake specialists are promoted to paralegal or legal assistant positions. In working this position a candidate will expand their skills and experience by supporting customers and performing simple bookkeeping tasks. We look forward to hearing from you! Conducting in-person/hands-on assessments and reassessments of applicants and enrollees. Tell us what *you* think of our resources and what youd like to see here in 2023. If nursing is more your passion, then take a look at ourCRNA Job Description, ourMedical-Surgical Nurse Job Description, and ourOperating Room Nurse Job Description, along with ourICU Nurse Job Descriptionand ourNICU Nurse Job Description. Read our. Information is subject to verification. Intake Specialist responsibilities include greeting patients, recording personal details and gathering medical histories before the patients appointment. JOB DESCRIPTION: Singleton Schreiber, LLP is seeking an Intake Specialist to work on our fast-growing team. Oakmont Legal is working with a Los Angeles law firm who is looking for a well-spoken and diligent worker to fill an immediate need for an Intake Specialist. Besides greeting customers and patients, they will also manage paperwork, coordinate schedules, collect patient histories and emergency contact information, and check in patients. Many law firms encourage their employees to take night classes or pursue online degrees in law. There are many different types of law firms, each with its own culture and specialty areas. Excellent customer service skills are essential, Stay on top of deadlines and legal requirements, Additional Medical And Healthcare Career Guides. Use this Intake Specialist job description to advertise your vacancies and find qualified candidates. This means that legal intake specialists will need to be able to handle difficult customers effectively and be able to provide excellent customer support through phone calls, emails, and social media channels. Intake specialists possess strong analytical skills and an expansive knowledge base on both the administrative side of patient management as well as the nuances of specific health conditions. Once you know this formula,, We use cookies to personalize your experience and better understand our visitors. Europe & Rest of World: +44 203 826 8149. Legal intake specialists also need to be able to communicate with clients in a professional and friendly manner. The Laws of Incorporation: How to Make Your Business a Legal Billing Specialist You can also use customer service skills to help clients understand the legal process and make informed decisions about their cases. An intake specialist is the perfect entry-level administrative job. View the job description, responsibilities and qualifications for this position. Begin with this template and post your job to 60+ job boards with help from one of our expert coaches. Organization: Legal intake specialists often work in fast-paced environments, so its important for them to maintain organization in their work spaces. Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! Bachelors/University degree or equivalent experience, You want access to a vast talent pool of high-quality, prescreened candidates, You arent familiar with current salary rates, market trends, and available skill sets, Your internal recruiting team has the knowledge and experience to assess candidate qualifications, You are hiring a direct employee and have time to manage the entire recruiting effort, You have a process for receiving, screening, and tracking all resumes and applications, You are prepared to respond to all applicants, You can consistently monitor and respond to candidate activity through your website and social media accounts, You have a process in place to quickly and broadly communicate job openings and requirements, You have an effective employee referral program in place. Job description. As an Intake Specialist in our Intake department, you provide the first impression of our firm by being the first point of contact for all potential clients. Intake Specialists serve as the first point of contact for people seeking legal . A consumer advocacy law firm in Santa Monica is looking for a Legal Intake Specialist to join its growing team. You are not required to reveal records that have been judicially expunged, sealed, or eradicated. legal intake specialist's personality type. We work directly with mass tort law firms all over the country. The Intake Specialist's main goal is to place calls to new and existing patients. Do you have experience working with individuals from diverse backgrounds? Medical history, criminal history, event reports and investigation findings may be included. The Intake Specialist is a developing professional role that integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates a good understanding of how the team and area integrate with others in accomplishing the objectives of the sub-function/job family. They must also be able to deal with difficult clients and handle sensitive information with discretion. Build rapport and maintain relationships with represented merchandisers, Able to multi-task, prioritize and flexible with changing business requirements, Demonstrated professionalism in telephone and front-desk reception within a high- volume environment, Oversee client payments and respond to client inquiries on a daily basis. Overall, these specialized professionals conduct detailed interviews with patients or their family members to gain insight into their needs and create a plan for medically related services. *The names and logos of the companies referred to in this page are all trademarks of their respective holders. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding ABC Company, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration. Easy Apply 15d Work directly with new clients in various ways: new client intakes, processing documents, writing letters, calling witnesses, cataloging incoming documents and 3.4 Children's Home Association of IL Outreach & Intake Specialist Peoria, IL The intake specialist job description requires an individual who is able to pay very close attention to detail and get required information from clients and customers. Support specialists work with end-users of software and systems to provide technical support and assistance for their software, hardware, or technical problems including connection, slow performance, inability to access data, or inefficient programs. Intake Specialist Cover Letter Sample #1. Medical history, criminal history, event reports and investigation findings may be included. ABC Company is hiring a full-time Intake Specialist. - Join a leading specialist service to deepen your family violence understanding and practice - Work in Intake and Assessment as part of our Access and Response team - Work effectively within an integrated team made up of a number of professional disciplines - Ongoing full time and part time (0.8 or 0.9) roles available - Located in Croydon Applies analytical thinking and knowledge of data analysis tools and methodologies. Skills Education When you apply for a legal intake specialist role, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. To be eligible forthe position of an intake specialist, you should meet certain qualifications. The lawyers at the law firm monitor the phones. Performance is about more than just metrics at LIPits about expressing legendary empathy for our clients callers. New clients are usually not introduced to your law firm until after they have signed on. The Legal Intake Specialist is the initial point of contact for all potential new clients seeking assistance with Veterans' Benefits and ERISA & Insurance matters. We're committed to being your source for expert career guidance. We are seeking an experienced intake specialist to join our team. This has led to an increased demand for legal intake specialists who can help these businesses find the right solution for their needs. Legal services are increasingly using artificial intelligence (AI) to automate tasks that were once done by lawyers. Legal intake specialists need the following skills in order to be successful: Communication: Legal intake specialists communicate with a variety of people, including clients, other employees and supervisors. Are you a highly-organized professional that wants to work remotely? They should also be able to organize and file paperwork correctly to ensure its accessible when needed. So, you want tobecome an Intake Specialist? A legal intake specialist receives and qualifies new and prospective clients for law firms. Job Description Our law office is growing fast and we're searching for a full-time Legal Intake Specialist to help us succeed! Complete all admissions paperwork and enter it digitally, Verify medical insurance coverage and benefits for each patient, Schedule appointments for consultations, tests and procedures, Address any patient complaints or concerns, Perform clerical work such as filing, copying and faxing. Intake specialists ask a variety of questions to obtain the patient's medical history, physical and mental state, special requirements and needs. A legal intake specialist is a person who gathers information from new and prospective clients for law firms. Europe & Rest of World: +44 203 826 8149 The lawyers at the law firm monitor the phones. The process of getting new clients to fill out an intake form is only part of the process of getting new clients. FILL OUT OUR SURVEY. If you have worked at a firm, that practices in those areas, you will be given priority as a candidate. The successful candidate should have strong written and oral communication skills and be able to establish and maintain effective professional relations with clients, co-workers, and other agencies. Those working for emergency departments or psychiatric units may work any shift, and they may also be called upon to work nights, weekends or holidays. No matter which approach is used, having an experienced and qualified intake specialist on board will help ensure the organizations clients receive quality services and that its goals are met. They may also use computers to communicate with clients and other professionals. Reliable, organized, driven, and personable. You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. Research salary, company info, career paths, and top skills for Legal Intake Specialist A legal career can be rewarding in many ways. As AI becomes more prevalent in legal services, legal intake specialists will need to learn how to use it to their advantage. Hiring an intake specialistis a critical task for any organization that provides services to clients. Working for Legal Intake Professionals is unlike working for any other call center. Understanding your needs and ensuring the right candidate for the position is the key to our success. Legal intake specialists should have strong computer skills, including typing skills, to be successful in this role. Knowledge of data entry procedures*. Legal Intake Specialist Job Duties Legal intake specialists have a wide range of responsibilities, which can include: Interviewing clients to determine their legal needs, collecting pertinent information about their cases, and establishing rapport with them They must be able to effectively communicate with people from all walks of life, regardless of their background or education level. There are many career sites out there. (Full Guide), Business Development Manager Job Description, Restaurant General Manager Job Description, Inside Sales Representative Job Description, Customer Service Representative Job Description, Call Center Representative Job Description. As legal tech becomes more popular, legal intake specialists will need to be well-versed in the different products on the market and how they work. This template attracts 30% more quality candidates at 1/10 of the average cost per hire. There are several requirements for becoming a legal intake specialist, which may include: Education: Legal intake specialists are typically required to have a high school diploma or GED. When reviewing the job description, I was excited to see how<br>well my experience aligns with your company's needs and position requirements. Completing all admissions paperwork and entering it digitally, Verifying medical insurance coverage and benefits for each patient. An intake specialist works in a climate controlled facility, and they work nine-to-five hours five days per week in most cases. You'll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their . Job Description The Intake Specialist will work directly within the Firm's call center and out in the field for in-person interviews and investigations. One of the most important things to think about is where you want to practice law. Answers and screens inquiry calls and emails from prospective clients. Lawyers love to help, but not every problem or person is a match for your practice area, workload, or firm size, and it's ok to say no to those who would better served elsewhere. Job Title: Intake Specialist Example 1. You will be the first point of contact for individuals seeking services or products from our organization. Carrying out re-merchandising, display, price markdowns duties. Computer skills: Legal intake specialists use computers to enter data, create reports and access information. Respects client or patient dignity and confidentiality. The average intake specialist salary in the United States is about $38,000 per year, but this can fluctuate somewhat based upon the individuals experience, education and place of employment. Processes paperwork for new clients efficiently and in accordance with protocols. We really are different, and thats something we dont mind bragging about! The ideal candidate is someone who is enthusiastic about helping people and has exceptional communication skills. We have included intake specialist job description templates that you can modify and use. Americas: +1 857 990 9675 By doing so, you can help identify areas where improvements can be made and take corrective action if needed. The specialists will speak with the person and their families to determine what services are needed and then lead them to the right area. A good Intake Specialist must have excellent customer service skills, as they work with many patients throughout the day as they enter the medical facility. Jobs View All Jobs Identify and Include Relevant Keywords. Daily activities of an Intake Coordinator are managing intake processes, adhering to legal requirements, completing reports, maintaining databases, reporting to supervisors, liaising with patient families, collecting patient information, answering to patient inquiries, taking part to team meetings, and collaborating with internal staff. Montgomery Street, San Francisco, CA 94105 (555) 432-1000 resumesample@example.com Professional Summary Analytical Legal Intake Specialist adept in legal research and documentation. If you are interested in joining the LIP team, please apply directly on the job posting or fill out this application form. A legal intake specialist works with lawyers to schedule meetings, coordinate screening surveys, and collect paperwork, and may also work with marketing to support outbound lead generation initiatives. Demonstrates excellent customer service skills and the ability to calm patients or clients who may be distraught. A legal secretary performs administrative tasks, such as transcribing Job Description Indeed.com . Additionally, you will need to provide information about available resources and address any questions or concerns that clients may have regarding the organizations offerings. They record the client's history and why they are seeking legal services. An intake specialist is an important figure in many organizations. What are some characteristics that our Client Intake and Sales Specialist should have? Job Description Growing Atlanta Bankruptcy and Personal Injury Law Firm, is seeking a Legal Intake Specialist to become a part of the team! Our recruiter will reach out to you within 72 hours if it looks like there may be a great fit. Legal intake specialists will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace. Good computer skills are important. Legal Intake Specialist job opportunities 2023, Legal Intake Specialist Jobs 2023, Legal Intake Specialist job opening 2023, Legal Intake Specialist job vacancies 2023, Legal Intake Specialist job descriptions 2023, Legal Intake Specialist job listing 2023 Law Office of Deidra Haynes job opportunities 2023, Law Office of Deidra Haynes Jobs 2023 . Please note: A conviction record will not necessarily bar individuals from employment. Requirements Essential Functions A good client intake process should be easy for your client, efficient for your staff, and have a personal touch that shows you care. Legal intake specialists have a wide range of responsibilities, which can include: Legal salaries vary depending on their level of education, years of experience, and the type of law they specialize in. Some firms will even pay for their employees to attend law school. Sign-on Bonus - $5,000 Provides mental health assessment, diagnosis, treatment and crisis intervention services for adult and/or child members who present themselves from psychiatric evaluation with a broad . List the three (3) most recent jobs and activities, which indicate your qualifications including military service, schooling, part-time employment while in school, employment and periods of unemployment for the past seven (7) years. Create your own professional looking resume for free using our resume builder! You must be able to listen and speak. They are responsible for managing the processes of onboarding new clients and evaluating incoming streams of claims and potential clients both on the phone and in person. 456 LinkedIn is a social network for job seekers, professionals, and businesses. We match top professionals with great employers across the country. $14.86 - $21.81 Full-time, Part-time Indianapolis, IN 46201 Urgently Hiring Apply Now Liberty Mutual Insurance They are responsible for managing the processes of onboarding new clients and evaluating incoming streams of claims and potential clients both on the phone and in person. They often work in healthcare facilities, mental health institutions and law firms as well as other institutions in which new clients are a regular occurrence. Job Descriptions, Average Salary, Interview Questions. The ideal candidate will have excellent customer service skills, strong written and verbal communication skills, and the ability to multitask and prioritize in a fast-paced environment. All client-focused work done by the Intake Specialist must be in support of and under the supervision of an attorney. A legal intake specialist, also known as a "claims intake specialist," gathers information from new and prospective clients for law firms. Find a job. If you are looking for a fulfilling career where you can make a difference in peoples lives, we encourage you to apply for this position. They also organize legal documents, prepare and write contracts, and help legal professionals with collecting information for their cases. Save my name, email, and website in this browser for the next time I comment. As an . They record the client's history and why they are seeking legal services. An intake specialist is the perfect entry-level administrative job. The work environment for a legal intake specialist is usually in an office setting, although some travel may be required for court appearances or to meet with clients. If yourelooking for an intake specialistbut dont have the resources to conduct a thorough hiring process, consider working with a professional recruiting firm specializing in social services. Did you know there's a 3-Factor Formula for Success for hiring a real estate salesperson? They may work with sensitive information, so they should be able to handle it with care. Legal Intake Specialist Cannon & Associates Spencer, OK They have asked us to help them find a new intake specialist to join the team Client Intake Specialist GPAC Staffing Chicago, IL Below is more information about the requirements, qualifications and job descriptions associated with the Legal Intake Specialists job opening. Knowledge and experience with principles, policies, practice concepts and regulations of mental health prevention and treatment programs. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today! Current employees are every organizations greatest asset. If you arent sure which path is best,schedule a discoverycall today with our seasoned recruiting professionals. Post this job for free Position SummaryUnder supervision of an attorney supervisor and/or other managers, the Intake Specialist may perform any or all of the following duties: Greet clients; answer telephone calls from applicants for service, client and/or the general public; helpfully and respectfully interview potential applicants for legal services who may be under stress of legal action; elicit factual . The intake specialist job description requires an individual who is able to pay very close attention to detail and get required information from clients and customers. How have you collaborated with other professionals or agencies to assist a client? Apply for the Job in Legal Intake Specialist at Cary, NC. The ideal person for the job. The legal industry is changing rapidly as more and more businesses turn to legal tech solutions to help them manage their legal needs. Intake specialist salaries vary by experience, industry, organization size, and geography. Shows proficiency with computer programs which may include Microsoft Word, Excel, PowerPoint, Outlook and others. About back Testimonials Employment FAQ Services Integrations Contact Client LoginRequest A Quote Sales(800) 538-7460 Youll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. Kaiser - Davis. Provides clear and concise information based on creative and complex research findings. Collects data to help with the admission process if working in a health or mental care facility. Come to us in your pursuit of success. - Miami City. All leads are opt-in or inbound calls, and we work with some of the most well known attorneys in the nation. The successful applicant should be organized, outgoing and comfortable working with the public. This requires active listening skills and the ability to ask questions to get more information. Job Type: Full-time. As far as exposure is concerned, this option can be as good as some job boards when you have a large enough following across various platforms, like LinkedIn, Instagram, Facebook, TikTok, and Twitter. He or she will be responsible for answering incoming calls, conducting intakes with potential clients, and scheduling appointments. The Intake Specialist will speak to the clients and potential clients to assess their needs and see where the call should be directed. Company Description Our team will get to know you and connect you with jobs that match your skills, experience and preferences. Research salary, company info, career paths, and top skills for Intake Specialist/Legal Assistant legal intake specialist's personality type. They have asked us to help them find a new intake specialist to join the team. As an intake specialist, you will be responsible for conducting initial screenings, collecting necessary information from clients, assessing their needs, and referring them to appropriate programs or services. We work hard, we play hard, and we only accept the best. Update computer based records and create new data on excel spreadsheets daily; utilizing Microsoft suite 2011. Companies That Hire For Medical Coding Jobs, Companies That Hire For Medical Billing Jobs, Robotics Engineer Job Description (2023 Updated), Sports Medicine Physician Job Description, Does Walmart Remove Watch Links?
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