(Yeah I now believe what those Jewish passengers went through with Lufthansa agents at Frankfurt). Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. Save money on airfare by searching for cheap flight tickets on KAYAK. As Lufthansa described this option up until now: Not being frequent plane travelers we thought this was prudent.. And to come back later. Lufthansa adds $35 seat amendment fee. Re: Lufthansa seat reservations are not possible on this flight. Sometimes, the price of a code share is less. Hmmm, I wonder what review they will get. Tall people flying 6:03 pm. Lufthansa is the biggest joke of Europe. They are not. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? Visit www.lufthansa.com for more information. The group is . At SFO United said I have to see the check 2.2. Thanks Francis, according to LH web chat, I can use my LH booking reference for both (ta && ta.queueForLoad ? Lufthansa,,, you need to get a grip and listen to what your customers are saying to you. Airlibe management should review this situation and take corrective action to restore the glory. They position LH as premium, yet create these ridiculous light fares. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. Hard to believe that. Nothing from Lufthansa so need to check for adjacent seats during check-in (23 hours before departure now) Luft was my go to European airline but teutonic idiocy is obvious here. You would like to change the seat offered at check-in at your own request. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. Upgrades for codeshare flights** marketed by United but operated by Lufthansa ("LH") may be available and can only be requested by calling 1-800-UNITED1 within the U.S. and Canada, elsewhere call your local . I logged into Lufthansa and both seats were no longer there, but it offered seat selection for an additional fee. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . I ask him for his name he refuses. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. If the fare code allows seat selection, either included or with a fee, then yes, 90% of the time, you can use the Reservation Number/Record Locator to look up the reservation on the airline's web site and also add it to you profile. Nope. Some of these seats are located in the emergency exit rows. United provided the Lufthansa confirmation with my reservation. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More - LH seat reservation not possible. Tipping for wheel chair assistance 6:02 pm. United has nothing to do with Lufthansa's seat reservation issue or system They only get the seat assignment info for them which is why it appears on our United App. Not in terms of fares, but in terms of passenger experience. Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. reservation as a status customer and benefit from automated check-in. of my time. How to contact Lufthansa Airlines customer service. You make changes to your journey and thus alter your route. What gets me is that it sounds like it is still an issue with United codeshares with Lufthansa and LOTI have flown on United iron to Japan many times and there was never any issue, but I don't remember that those were codeshares flying on ANA iron, their codeshare partner. Thanks so much Mr. important. On austrian.com, brusselsairlines.com and lufthansa.com a seat reservation is only possible after the PNR has been created, not during the initial flight booking. Was very happy with this flight 9 years ago. Covid is not an excuse to disregard your customers. The only improvement was that we were able to get connected quickly. aisle seat, window seat, seat with more legroom). Booked on United, connecting in Munich to Lufthansa. But United said I had to pick my seats. Lufthansa was a problem. The only time Ive had a problem was an AF Delta meds and actually I was on Delta but checking in at Air France, first the Air France agent tells me you arent allowed to reserve exit row seats and when I showed her the print out of the reservation with the exit receipt, she grudgingly gave me back my seat. The amendment fee applies per passenger per leg of the trip. Now that I live near Dresden, they are the main airline from here but in a week I will be driving to Berlin to take a different airline to New York. Passengers who are HON Circle Members (excl. : 0 800 - 83 84 267. Since when is anything with LH best available? If you buy a fare that won't allow you to select something in advance, then this of course means a much higher probability of a middle seat if the flight is quite busy. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Its been entirely left out that this only affects inter-European flights (not international/transatlantic flights). Lufthansa is much more restrictive than United is when it comes to seat reservations in the economy cabin. The agent initially said there was nothing she could do ,not having access and didn't really want to help. You can find out more about which cookies we are using or switch them off in settings. Please note: If you are flying to or from Berlin (TXL), Cologne (CGN), Dusseldorf (DUS), London (LHR) or Stuttgart (STR . Isnt the stamp something they find on their own when they flip through you passport when you depart? This isnt a huge deal, as your connecting flight within Europe will probably be relatively short. Please note the following special conditions in such cases. Call the Police. Answered: So I just upgraded my flight with British airways from London to South Africa that leaves in 3 days and there is no seat available to select. I recently flew to Frankfurt and was happy to chose a seat at checkin. Most people booking a Lite fare are short haul travellers, who wouldnt really mind a middle seat for an hour or two. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. While people who decide short notice and pay way more have to sit on the leftover seats.I dont think so. Whether you are looking for a last minute flight or a cheap plane ticket for a later date, you can find the best deals faster at KAYAK. Bear in mind that they are dealing with a high volume of requests and so cannot process refunds within the usual time limits. They have no noticeable disadvantages, even though they aren't ensuite. LH is absolutely lousy !! This is taking profit at the expense of customers. Heck, I remember being able to get a GT free of charge on the As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. If you are travelling in Lufthansa Premium Economy Class or Economy Class, you will find your reserved seat in the train's 2nd Class compartment. Without the warning it took 1.5 hrs. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. https://www.lufthansa.com/de/de/Sitzplatzreservierung. This website uses cookies so that we can provide you with the best user experience possible. Had similar issues with United / Lufthansa back then on flights to Europe, and never flew them again. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. Stay connected with the latest travel, aviation, and credit card news. I had extra time so I waited for them to open. This website uses the following additional cookies: (List the cookies that you are using on the website here.). I do think its particularly noteworthy how Lufthansa describes this as of course (Selbstverstndlich in German), essentially suggesting that it would be ridiculous to have any other policy. Lufthansa is an embarrassment to Germany and the Star Alliance. For the time being I cant totally avoid LH or OS but I am starting to consider other options, even if it means a connection or inter-European flights. Photo: Lufthansa, Lufthansa To Charge For Seat Selection On Economy Light Tickets. Using your booking code you have access to all your flights. You do not meet the conditions for sitting in an emergency exit row. I do. Then as now, paying considerably more than other carriers for the direct flight and Lufthansa quality. Book your flights with Yatra.com and hold your seat for free. The 50/$70 'amendment' fee on roundtrip flights could be a huge factor for those choosing between full-service Lufthansa and low-cost airlines on shorter flights. The amendment fee is not refundable and is forfeited if you do not board the flight. However, an upgrade is unfortunately not possible for technical or legal reasons in the following cases: Tickets that have not yet been issued; Tickets that are part of a group booking; Tickets whose booking includes a child under 2 While reserving a spot on the web, you should give a similar data as while reserving a . A refund for this reason is not possible. Pay attention to the information presented to you. You change your seat, but the new seat is cheaper or free of charge. This has been skewed for a long time in favor of Euro pricing- now more than ever. (Can't remember whether I used my Lufthansa account or not.) All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. There are still seats available on the flight you are checking in on. Lufthansa will begin randomly allocating seats during check-in for base economy tickets. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. When I get to their website it now says no seat reservation are available for this flight. Seat changes may be made due to operational reasons of the airline. Or the pre-selection is I find them a pain, yet a necessary evil at times. Telephone our Service Center and book the seat of your choice on +43 5 1766 1000, Monday to Sunday from 08:00 to 20:00. If you have any other problems with your Booking, such as not being able to check in online or at the airport, lost baggage, or delays, again, you should contact Lufthansa customer service. An advance seat reservation only applies per flight segment. seat 3A). The contract comes into effect with the electronic confirmation of the booking. Lufthansa also need to recognise the fact that some people have breathing difficulties. United in Pdx did a fabulous job of getting my bags to Pdx and sending the over 80 miles to my house. I go 10 minutes and at that gate I find that the gate is closing and the agent there tells me YA YEAH Gates change all the time, that is the nature of travel. I am a senior citizen and had to bear the brunt of it on my health. not inclined to argue with the German police as a foreigner! Lufthansa offers two types of children's fares: Infant fare - babies up to 2 years of age not occupying a seat travel free of charge on domestic German routes or for 10% of the regular fare on all other routes. Pranjal is enthusiastic about new aircraft types and has his stories regularly picked up by renowned publications including Forbes. Hope this helps some people who arent aware of this - dont book a bag! Hi stillaliveca I have flown a number of Lufthansa flights like your within Europe. And they're giving themselves a hell of an exchange rate on the USD there! I paid nearly 60 euros for a preferred economy aisle seat on my last long haul from FRA to YVR. About 12 years ago, I bought flights on Delta that put me on Air France iron. Seat changes may be made due to operational reasons of the airline. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. This is the number that you can use to make a reservation with Lufthansa. Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. Lufthansa points out that it includes one 8kg carry-on bag and snacks with its fare, two offerings that are chargeable in low-cost airlines. Haven't been successful with Swiss yet. So, in sfo I hoped to choose at the airport. Also, there are negotiations scheduled on the 2/22-23. On the day of my flight I also received confirmation for those seats. It appears that things have changed. in Agent at Lufthansa. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. Please contact the provider of the . While frequent flyer and status miles are useful too, Economy Light fares usually only attract a percentage of the usual earnings. This upgrade is not valid on flights operated by other airlines. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". Lack of transparency, kind of blackmailing. I picked our seats and were given our boarding passes the next day at the airport. seat 3A). I would bet that Lufthansa's competitors in this market also charge similar fees. Shame on them. You can pick seats by calling them at 800-645-3880. Already paid-for advance seat reservations can be reimbursed in the following cases: Reimbursements can be requested online at My bookings or via a Lufthansa Service Center. 20% of the group can be cancelled free of charge up to . But that doesn't at all mean a middle seat will be assigned when better alternatives are available. Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. I did that, no hassle, paid the fee and got a confirmation number and could seat my seat numbers on both ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445838', '');}, 'log_autolink_impression');Airline flight <<. Thanks. We are traveling from SFO to Valencia this Tuesday 2/21 . Most German I know prefer to fly Easyjet. He refuses. Normally fly delta or klm. You can also book a hotel or a rental car directly, or even take out travel insurance. Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? Posted by Darcy. AC often does not allow advance seat selections for (ta && ta.queueForLoad ? I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. I flew Eco light last week from LAX to FRA and Im TAP Gold and it wasnt a problem on either flight to just bring my luggage without any questions asked. You can also book a hotel or a rental car directly, or even take out travel insurance. You have successfully joined our subscriber list. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. Using United as an example, you can actually go to their website, look at your reservation, and see both the united pnr and the operating airlines pnr. A silly desperate attempt to grab a few more Euros from passengers. Lufthansa Booking +1830299 (3190 . This means that every time you visit this website you will need to enable or disable cookies again. Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81453198', '');}, 'log_autolink_impression');flight, This is the version of our website addressed to speakers of English in the United States. Ended up in a middle seat in row 50. Notably, while Lufthansa has adopted the tactics of its competitors, the fees are drastically higher. Meanwhile, on the Lufthansa, the ability to choose seats suddenly disappeared. I picked our seats and were given our boarding passes the next day at the airport. I've had previous issues similar to Jojo Rabbit's. Now, Lufthansa's biggest short-haul advantage remains that it flies in and out of Europe's biggest airports, which usually offer better connectivity and amenities. I also found out United and LOT dont talk to each other well.. Last fall I booked round trip SFO to Frankfurt via Lufthansa website, but was flying on United there and Air Canada returning. Advanced seat reservation is available on all Austrian Airlines operated flights for passengers holding an Austrian Airlines flight ticket. I don't know What happens if you can't produce an entry stamp? In past i have travelled by Lufthansa many times when it was considered one of the best carriers. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445496', '');}, 'log_autolink_impression');Airline and not on Lufthansa planes. Thanks Lufthansa. Brussels airless accepted my LH booking reference, but still unable to select seats "contact our customer services for seat selection" unless I'm willing to "bid" for business class upgrade, AC, doesn't recognise my LH reference number. I will NOT be flying with you again. SAS cancelling Japan flights 5:54 pm. In reality, the differences between budget airlines and full-service ones keep reducing every day. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. Carry out upgrades, receive special access to advance seat I ask him for his supervisor. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. Others are not. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. 5 star? Please note that, in principle, you are free to choose the seat that best meets your requirements. My guess is that, on shorthaul flights, most passengers looking for the lowest possible fare won't care, but on longhaul, most passengers would pay. I will wait until tomorrow or so. Some of these are linked to specific airlines. Vueling flight booked via British Airways - luggage query 6:52 pm. Lufthansa has lost its good reputation as it used to be. After checking again,they told me no, they see the payment but it is now too late. It is usually labeled "Airline Reference Code" or something like that. more, You seem to have JavaScript disabled. It relates solely to the selected category (e.g. After your booking has been confirmed, you can reserve a seat up to 52 hours before departure. How and when can I reserve my preferred seat? The connecting flight on Lufthansa was OK but my pre flight experience with them informs my future choices. The amendment fee is not refundable and is forfeited if you do not board the flight. If they apply this to SEN, I will try hard to avoid LH wherever possible. You can redeem the award miles you earn for flight awards with our airline partners, which include all Star Alliance partners and other Miles & More airline partners. I look at him and go, wow. FRA too has become a joke, worse than CDG. When online check-in is possible for departures from Bangalore (check LH's . Anyone worried, like I was, that we were going to get a 2017-era business class seat can rest easy thanks to the inclusion of the latest technology. As for any chargeable seat product, the issuance of an EMD requires the simultaneous issuance of an ETKT (with flight booking) or an existing ETKT (when the preferred . This includes wireless charging, Bluetooth connectivity . Lufthansa is the biggest joke of Europe. To the point of even threatening the Police. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. You are able to carry out the instructed tasks without the help of a companion, parent or other relative. However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. They know they dont have to try to do anything to attract customers, Im guessing because they (or rather the group) are often the only option that works for many people, especially in secondary European cities. I flew Eco light last week from LAX to FRA and Im Hey there,
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