Yes,all that without a receipt, it is just a matter of time. Throwing $32 dollar for nothing! Walmart does still allow for the return of jewelry, watches, and items costing more than $300. They are providing sanitization to all customers and associates. When this was a duplicate gift it had to be returned. I told her that I did nor wear them and tried it at home and they are very uncomfortable shoes. Last Saturday, I went to Ross in Philadelphia (Cedarbrook shopping center) to return a blouse that I brought one day prior. I came here to see how long my refund will take to appear on my credit card. on 7/8/2018 location and bought a shirt, went home and tried it and noticed that it was a bit tight. Getting Skimmed. I would like to know if I could exchange some gifts I got from Ross. Purchased jeans and a couple of tops from Ross, Lufkin, Texas. Gave the cashier, Kimberly, who was also the front end supervisor,my receipt. What does that mean, is it true, and what can I do? Also, a lot of places ask for ID so that they can keep track of you. I said no problem. No way you ever sold this shirt for 16 cents! I told the cashier it better not be damaged BC IT IS A GOWN! She refused to give me credit today? There is no expiration on our Gift Cards or Store Credit. He stated on the back of the receipt. I've visited the Ross store on Haskell at Lemmon Ave. in Dallas, TX. I'm returning all of the clothes I have in my closet with Ross tags and I'm done with this store. We continue to take markdowns on this merchandise until it sells through. Immediately after, visited 3rd Ross store and found the remaining towels to complete the 4 sets. Basic accounting and household bookkeeping practices suggest you should keep your receipts for all purchases. In the case of watches and jewelry, exchanges may be made at the store where you made your purchase, assuming you still have the receipt. I had a really bad experience today in Ross on Limestone, Pflugerville ! I'm old so they need to listen to me or my child is out of state so they should give me more time. NO Businness Ever should be taking back used items! Did not realize they did not give me my senior discount until next day, I loaded everything in car and went back to same store. I buy at one and return to another without any problems. Is this a new policy for Ross? If the SKU# on the tag doesn't match the one on the receipt and the description also doesn't match then it's highly likely the tag was switched post purchase. Can I return items at the Ross store without the receipt? As an associate, I don't always rely on the description but, I ALWAYS rely on the SKU#. This is ridiculous. I'm not a habitual Ross shopper. I just finished paying for my merchandise when the cashier forgot to do Senior Day Discount - so they said I needed my drivers license - which I didn't have with me, as I didn't drive - but I just paid for the merchandise 30 seconds before. Ross store in San Francisco at Lakeshore plaza. Hope this was helpful. I returned a pair of shoes I bought with my debit card. It is suggested that when you make a return, that you are to bring the original form of payment with you to avoid any hassles. The cashiers are highly disrespectful and forget about them ever saying thank you. The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! Swimwear and lingerie should be returned with the original ticket attached. They refused because the receipt was one day off. Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . BTW, I was purchasing another pair of earrings at this same timebasically an exchange :(. I should have been allowed to exchange at face value. Went to Ross bought a phone charger and broke within 24Hrs then returned it bought another in store plugged it in and that one just didn't work returned it and got my cash and left. Please keep and use your receipt on all return and exchange transactions as there is a limit to the number of no-receipted refunds allowed by the system. For additional inquiries not addressed in the above FAQ, please use the below form to contact us. I will say the cashier was nice and of course asked to speak to the manager and she was as well but explained that there was nothing she could do for me. Ross Return Policy General Return Policy Fine Jewelry, Swimwear and Lingerie Return Policy FAQ Can I order items online from Ross Dress for Less? I don't care about the $1.11 necessarily, however if it was much more than that I probably would. Ross is about an hour.from where I live which makes it difficult to jump in the car and just go. like a representative from Ross to contact me with an explanation for this idiocy. If you don't like it then shop somewhere else. Would not refund. BETTER FOR ME! 6. According to the Electronic Funds Transfer Act (EFTA), the longer your wait to report a lost card, the higher your liability becomes. I haven't tried to return things I buy because I love my clothes, but what if I made a mistake like that and they said that then whatoh yeah I WASTED MY MONEY AND I COULDNT EVEN RETURN THE STUPID ITEM. Just BAD business ! This past visit I encountered a rude and non professional employee. Ross gives you 30 days from the date of purchase to return items. Is this even legal? She was extremely rude and I left store in extreme disappointment. Consumers need the option of returning an item, or else they would purchase far less products. Well after reading the reviews I don't have the nerve to ask about an exchange on an item purchased over 60 days ago,it's a desk you hang on the wall and I was informed I can't do that here,so ,brand new desk,tags attached,never used,have receipt.I don't even want to ask them,I may get my head bit off ,makes me very sad to have to feel like that ,like I shouldn't even bother trying to exchange or something, I was wondering if I could get my money back if bought something from Ross and didn't want the receipt Can I still get my money back without a receipt. 9. They advised that they could not make the adjustment. If that was the case then i wouldve let it go. In California, Ross Dress for Less Gift Cards with balances less than $10 are redeemable for cash. You should have no problem if the rreturned item is still new. When I ask why. The female security was also smirking which was really rude. I am pretty sure this is illegal, you can't put your patrons to work when we are there to spend money! You'll need cash, debit card, credit card, check, gift card, Apple Pay, or Google Pay to make a purchase. (ridiculous & unnecessary). Most merchants love debit cards. There was no attempt to accommodate me in any way the error was mine because I neglected to read the fifth paragraph on the back of the receipt that states all fine jewelry purchases must have the tag intact for any returns or exchanges. Boo hoo~! You can exchange any item within 30 days or after 30 days of the purchase to get your item exchanged. Is that how it goes with their damaged items? I'm trying to return 2 unused items from Ross within the 30 day policy at the store in La Verne where I bought it. I dont know, she asked if I tried to wash it and I replied yes she then smiled and gave me the bad news, stating why did you wash it if you knew it was stained, which I did not until after the wash. She tricked me, after making feel very uncomfortable not believe that I bought a $6.99 t shirt. Target's Return Policy Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. I bought two tops made of the same material but didn't not check for problems with them. Clothing I try on at home, as I do not trust the stalls in the store. They told me that I had to wait 48 hours, so that no identification would be asked? That is not the department stores responsibility. It left my account the second i paid but i cant get it back for two days now and i dont know if i ever will. A valid picture ID (Drivers License, State Photo ID, Passport or Military ID) may be required and will be entered into the system for refunds. I printed my bank statement proving that I had purchased the purse on Saturday. It's new like it's in the store. I find it extremely unfair that they are literally ripping off customers who pay for their items. The company gives the Walter treatment "Get Your Sh*t and Get Out!" They yell at everyone on the line like we are cattle. (35.93 • .09000= 3.23) She had only deducted $24.99 and charged tax like a regular transaction. I paid with my debit card I should have my money asap like the first transaction, I paid debit and wanted to return an iteam back and i had my receipt but forgot my debit card why cant i get cash back its basically the same thing just on a card i would understand credit but that wasnt the case,Whats the reason? How to activate the MCTR debit card. On the 21st of January I went to return a shirt for 5.00 dollas to get a store credit as I did not have the receipt. I complained that it should be a credit to my Discover but they said the computer would not allow it. Refunds will not be given on software that has been opened. Ask the Reader: Do you like the return policy at Ross or do you find it a little bit stingy? We look for manufacturer closeouts. For each shopping trip, be prepared to leave a copy of your exemption certificate applicable to the state in which you are shopping with the cashier. I have been shopping at Ross for decades and consider it my favorite store. Web: city car driving simulator 4. ross return policy clearance items. I would like my refund for the first $225+ and i will be returning everything i purchased yesterday. For those wondering why Ross ask for an ID upon returning right after a purchase, it is because the receipt takes 24 hours in order for it to be activated. The cashier explained that she could not give me cash it would have to go back on the debit card it was purchased with which I did not have as my husband was with me when the purchase was made and he paid for them. A couple days later I checked my credit card and did not see the credit on my account. Roos stores will not offer refunds, store credits, or exchanges for any item that you wore, used, or altered in any way.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); If you dont want to keep software then keep it closed. What a scam horrible service. He only wore them for no more than 5 minutes. Your Estimated Total rental rate is calculated based on the information provided at time of reservation. I bought table lamp 5 weeks ago and all of sudden the lamp stop working. Never had an issue with hundreds of products bought at Ross till today. If you are having trouble accessing information on the Ross Dress for Less website, please call 8003351115 for assistance. I am a consumer as well but what people must understand is everyone is not honest and unfortunately the honest people have to pay. I recently visited a Ross in Deptford NJ. Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . The cashier at ross returned my Item and said that she's going to give me store credit but she only gave me a receipt and no store credit . That will help if necessary. It took her two minutes to get my receipt number. Heck, some will even give you a ~3% discount for using . But will call someone smart enough to show the nike policy. Be prepared to provide personal information to verify your identity, which may include your address, account number, or social security number. When I returned, I immediately went to return with my receipt. My son bought a pair of shoes at the Decatur store in Ga and worked very hard for the money to buy these shoes. Contract. Was returning items to Ross in Midlothian, TX, that I purchased last week. To return something to Ross, start by making sure the merchandise has the tags on it and you have the original receipt. He tried them on in store and liked them but when he wore them outside they were not as comfortable. I have the transaction in my bank account and just want my money back! You can also opt for store credit if youd prefer. I've returned tons of stuff with no issues. Quality of shoe was the issue and Ross policy states after 30 days you get a store credit. They asked me for identification, I asked why if I had the original receipt and it was purchased about 1hr or so ago. That means that once a products tags are removed or a package has been opened, it no longer has the resale potential and the host store like Ross takes ultimately has to take that as a loss, which if repeated obviously would cripple the business. If that entire company took just one pg from Macy's handbookthey're prices wouldn't have went up, their mgt staff would be MUCH HAPPIER &they'd be able to pay more to their full time ppl and mgr than target pays their part time ppl. For additional inquiries not addressed in the above FAQ, please use this form to contact us. I have never had a problem in the past getting just store credit. Now I'm angry why did she lie to me. If it is such a big conflict why does Ross not correct the tags before selling their products. It hurts the store when an item is returned when it is used washed or altered because we end up tossing it since it is un sellable . I bought a ring that said size 7 that's, my girls size in rings and it didn't get her can I return the ring? Really the worst experience ever! What is the Ross Return Policy? She opened the gift on Christmas and excitedly asked to try them on. Can I return perfumes at Ross if I open and didn't like it? Change their return policy. We encourage you to share your experiences in the comments section below. Ross is a great discount store, be a smart buyer! This woman will be fired and I will do whatever it takes to make this happen.
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