At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. Guiding you with how-to advice, news and tips to upgrade your tech life. Run the SaRA package to uninstall Office. Enter a different account or get Ok. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. Super User is a question and answer site for computer enthusiasts and power users. Choose from the options provided on why you need a password reset, then click Next. Type the requested information and selectSend code. A local account is like setting up another user, but it's only on that one computer. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. That said, these aliases cannot be used to login into a Microsoft account. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. Feel free to let us know the solution that helped you fix this issue in the comments below. Someone please tell me that there is a solution now. Below is a guide on clearing the cached data on the Edge browser. If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. What is so difficult that Microsoft doesn't recognise a valid account? That should let you at least set up the machine. Microsoft Office upcoming support end datechecklist. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. That Microsoft work or education account doesnt exist. Move on to the next step:Step 2: Check products or services where you used your Microsoft account. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. The email or username you entered does not exist. 5. For the question by Ramhound see. For example, trying to use a personal login for a business-only service. To access this form, the user must be signed in with a Microsoft account. These computers were set up for organization and the one I re-installed I set it up for personal use. From there, click on the control and customize option. But, I get a message saying "The Microsoft account doesn't exist. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. I hope you were able to figure out what was wrong with your account. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). I can sign into outlook just fine using my work domain email, but it wont work through power automate. Time-saving software and hardware expertise that helps 200M users yearly. To resolve this, log in using the details of the new account. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. Also, you might have knowingly or unknowingly deleted your Microsoft account. If your Microsoft account doesn't exist but it does, you might be permanently locked out. Facts & prices for the new Microsoft Office. Here are three major reasons apart from the probability of the account id doesnt exist. "That Microsoft account doesn't exist. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. A great place where you can stay up to date with community calls and interact with the speakers. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. I have dealt with this before. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. We'll ask where you'd like to get yourverification code and selectNext. Slot in the Microsoft user ID that needs to be recovered. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. There are various factors that can cause the Microsoft account doesnt exist issue. You can also verify by asking close contacts to whom you have emailed from that account. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. Once the steps above have been completed, you should be able to log in to your Microsoft account. We only have 5 hosts so a domain seemed overkill. That Microsoft account doesn't exist. The error message isnt well worded heres better text . I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. My answer is to jettison Microsoft for something that works. Then, check for previous emails from Microsoft. 3. Now click on "All services.". When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. If you forgot your Microsoft account password, follow these steps. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. But every time, I got this error: "That Microsoft account doesn't exist. Enter a different account". Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! It only takes a minute to sign up. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. Should you upgrade? Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. No account? The initial step is to make sure that your Username and ID actually exist. When I go to "make a new one", it says that the account already exists and that I should try logging in. I am in a new position at my job and I need this in order to begin working immediately. Enter a different account orget a new one. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. It says my account does not exist. Windows 10 comes with a feature that allows you to do a factory reset losing all files. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. I then signed OUT my personal account and it signed me in with my work account. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. This is after creating the O365 email account for the user without issue. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. If not, select the checkbox next to the device. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. Check products or services. After entering the unique code, you will be able to create a new password and sign in. How do I find my Microsoft 365 admin? Usually this error appears because of a simple typo. Date: April 2, 2021Tags: Microsoft Account. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. I have my phone number setup in my account, so instead of email, I used my phone number. Now hover over History and click on History.. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. There is nothing that tells me what types of things I can enter. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. If so, please select work or school account and . How To Choose Knowledge Management Software For Windows. That Microsoft account doesn't exist. I think that's the core of the confusion. Enter a different account or get a new one." Is it possible to create a concave light? This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. 4. While it may look as if the account is incorrect, but there can be other reasons. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Avoid attempting to log in with an Alias. It looks like theres already an account with [emailprotected]????.com. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. Its a distinction not always understood by Microsoft own staff and associates. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. This is also happening to me. Enter a different account or get a new one". In-depth step by step guide [with screenshots] Check device enrolment. Microsoft apparently expects their customers to understand the distinction by mental telepathy! Click on More options, illustrated by three dots. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). It then asked me to create a password so I backed out thinking it wouldnt work. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. I am baffled by this. Please help. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. Whats the grammar of "For those whose stories they are"? Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. I cannot believe the idiocy of this design. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. An additional address is meant for user account recovery and security purposes. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. MS has got to fix this. 03-22-2022 03:50 PM. Go to Microsoft Certification Dashboard. To create a new account, head to Microsofts Signup Page and choose a new account name. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . It definitely is an Office 365 account that was being used to log in in the previous computer. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Choose the account you want to sign in with. @LukePuplett: by triggering a re-install of Window. Type the security code intoVerify your identity,then selectNext. You can connect with Saajid on Linkedin. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. my email address is - ***removed*** ***Personal information deleted by the moderator. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. So freaking annoying. The steps below are on how to clear cached data on Google chrome. If you arent an admin, see How do I find my Microsoft 365 admin? I am having trouble scheduling an exam for MD-100. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. This is also happening to me. She has been the MiniTool editor since she was graduated from university. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. These are different to MSAs. After registering successfully, you will be able to fill out the form for the account that needs to be fixed.