Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. Complete mess. Oct 9, 2021 4:52 AM in response to Ccastle84. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. But recent updates to the Plex app are likely to be the culprit on other platforms. Been having this exact same problem with my AppleTV 4K and two homepods. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. Still experiencing audio latency? Notably, some Nvidia Shield TV users are also facing this issue. Celkins0, User profile for user: Audio is out of sync from video and delay increases over time. My device is set to auto update and is current. Delighted to have just upgraded my home cinema after about 14 years. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. Works great for years. User profile for user: A forum where Apple customers help each other with their products. To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. I use an Apple 4K to send the video to the TV (HDMI). Some viewers also experience choppy audio and video during playback on the app. To fix audio and video sync issues on Apple TV, install the latest tvOS updates. Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. Takes a few seconds. Please fix this apple! User profile for user: Want to know more about us? Any other ideas? AppleInsider is one of the few truly independent online publications left. The problem is that apple took out the option to calibrate all formats for 24hz. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. Under Audio Return Channel, select Play Television Audio. :-( Just tried it.. Sep 30, 2021 5:02 PM in response to Bryantrichar. 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Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. Samsung has released its answer to the iPhone 14 Pro and other smartphones. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. I have tried changing TVs, HDMI cables, streaming apps, audio source, etc. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. quaffle, User profile for user: (I've tried disabling this, but no change in the sync issues). You are using an out of date browser. Apple TV 4K, Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. Apple disclaims any and all liability for the acts, I had exactly the same issue. Update the software on the iOS device you set up HomePods with Try restarting them first. The Tom Hanks WWII movie . Brand names used in our stories are trademarks of respective companies. Apr 30, 2021 12:34 PM in response to DougCG. One of Satechi's newest docks is the Pro Hub Slim, which adds seven additional ports to the latest MacBook Pro and MacBook Air models. phillyknight, User profile for user: All postings and use of the content on this site are subject to the. when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. If I stop the video, exit out of it and restart it, it syncs again. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! No problem when the Apple TV is plugged on the TV but I lose ATMOS. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. If you love what we do, please consider a small donation to help us keep the lights on. It either starts buffering, loses sync with the audio track or loses audio altogether. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. This doesn't look like a fluke. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. Just updated to the latest 14.6 release (version released yesterday). Is there a software update coming anytime soon? Before its debut on Roku and Fire TV . Sep 30, 2021 6:59 AM in response to David Camps-Campins1. Please refresh the page and try again. tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Looks like no ones replied in a while. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. Oct 7, 2021 7:41 PM in response to dangregory. At any time, you can reset and repeat the Wireless Audio Sync test. #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. ask a new question. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". Id say the issue started about 2 months ago. Future US, Inc. Full 7th Floor, 130 West 42nd Street, However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. You can't hear the test tone when airpods are connected. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. Head here. In five minutes it gets about 5 seconds off. I have the same issue although I'm using bose smart speakers within my audio environment. Oct 3, 2021 11:40 AM in response to aigars16. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. I now have a denon x3700h, to also play ATMOS content as I have those speakers. Audio playback sounds really odd on a surround sound system. frame matching etc. Sep 23, 2020. I have a high speed cable and running sound via hdmi . ayrtonoc, User profile for user: Not sure if you reset the Apple TV or HomePods or both? For a better experience, please enable JavaScript in your browser before proceeding. Is there a workaround to fix this? The feature is baked into the latest iOS 13 developer beta. The issue first came to light after the tvOS 16 update and is yet to be addressed. In the meantime, let us know if you have any question about the feature below. Very disapointing. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. Yes, brutal sync issues with 14.5. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). Really hope 14.5.1 fixes this. This site contains user submitted content, comments and opinions and is for informational purposes Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. Apr 28, 2021 8:35 AM in response to ashtv. Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. Aug 22, 2021 12:06 PM in response to Ccastle84. ArnoldL51, call Jul 29, 2014. Apple disclaims any and all liability for the acts, For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. I have Dolby enabled incl. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. omissions and conduct of any third parties in connection with or related to your use of the site. That said, we will be back with more details as and when new information becomes available so stay tuned. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. Apr 30, 2021 7:08 AM in response to ashtv. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. All postings and use of the content on this site are subject to the. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. However, plays fine on the actual server. A forum where Apple customers help each other with their products. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Note: This issue applies to some TV models released in 2019 or later. Oct 4, 2021 1:09 PM in response to elmofles. PS. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). Apr 28, 2021 11:40 AM in response to ashtv. Also a photographer when in the mood. Play around with the value till the audio and video line up perfectly. Alt1037, User profile for user: Happening to me too across multiple apps including Apple TV+. omissions and conduct of any third parties in connection with or related to your use of the site. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. A Reddit user highlighted that the tvOS 14.6 beta 2 update addressed the wireless audio sync issues but some users were still facing them on the said tvOS beta version. Everything was just fine before the 14.5 update and now it's a shambles. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) To start the conversation again, simply wouterdam, User profile for user: Disable Match Frame Rate, enable Game Mode, or reset all your settings. Fix it today, iMessage Not Working iOS 12? That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. Im not sure why this has occurred especially given the cost of two homepods. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. Rebooted the router. The result is oversaturated colors that give skin tones and hair a seemingly May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. YouTube TV audio is out of sync with video. The "bad" ones are consistently bad, good ones always good. Recalibration does nothing. Under Calibration, click Wireless Audio Sync. Rcxecutioner, User profile for user: I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. Apple may provide or recommend responses as a possible solution based on the information Experiencing same issue with all live services. Thank you for posting in Apple Support Communities. any proposed solutions on the community forums. Copyright 2000-2023 M2N Limited E. & O.E. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. I'm about ready to sell this thing and buy Apple TV. We learn about Apple software updates as they're released, too. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. I just updated my Apple TV 4K and this same thing started happening to me today. Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? omissions and conduct of any third parties in connection with or related to your use of the site. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. May 8, 2021 8:56 AM in response to DougCG. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. Andy Epprecht, User profile for user: The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. During this time, Apple could change the process or remove the tool from a future beta version. I have similar problem. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) Reportedly, the issue is limited to the Plex app. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. For now I try to downgrade to tvOS 14. Cookie Notice Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. company number 03997482, registered in England and Wales. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. In a 30 min show I'll have to do this 3-5 times. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Wait until Apple TV downloads the update. I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. ask a new question. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Although if you reset the Apple TV you would have installed the latest versions of other apps. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. It was all beautifully synced before the update :(, Apple TV 4K, On my brand new Apple TV 4 K i tried to watch HAYU tv. (I've tried disabling this, but no change in the sync issues). The company is currently conducting internal testing of the soon-to-be-launched application update. Sep 29, 2021 8:21 PM in response to aigars16. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. Apple disclaims any and all liability for the acts, This adjustment should resolve the issue for the time being, at least until the official fix arrives. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? Again, this was NOT an issue until my Apple TV updated. Really frustrating that this feature doesn't work. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Although it must be noted that no official ETA has been shared for the time being. An artist who likes to sing and play the guitar. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. Apple TV audio/video sync issues Lately I've been having difficulty with lagging audio to video syncing with my Apple TV 4K. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. So what is happening is that system sound audio is working just fine. If I convert the file to a massive mov it will properly play. Again, this is only fixed by resetting the Apple TV. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. All of my devices are running 16.1 and everything is on the same Wi-Fi network. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Any time this happened with mine, I would force quit the app & Restart Apple TV. only. Head here. Apple TV is way more stable. All on 14.5, after resetting a couple of times. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Same thing here using airplay with my demon amp after updating tvOS to 15. Oct 8, 2021 6:36 PM in response to Ccastle84. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. This problem only happened after my Apple tv HD had it last update on September 20, 2021. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. This happens on all devices. Oct 5, 2021 6:16 AM in response to dangregory. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. Oct 6, 2021 5:55 PM in response to dangregory. The video signal is processed by. On top of that, since 15.1 and a lot in 15.2, the audio will just plain not work on my AppleTV until I've restarted it or power cycled it. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. With that said, there does exist a couple of nifty workarounds . I have an LG CX model and work in the AV industry. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. 78. There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? Try to check if your TV has one. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. Oct 7, 2021 8:38 PM in response to Ccastle84. David Camps-Campins1, User profile for user: So frustrating! I reset everything from scratch. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. This is absolutely repeatable. sync is much better when using airplay but still not 100% perfect. Restarting Apple TV fixes the issue temporarily. For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. The issues occur with all streaming services but seem to . It either starts buffering, loses sync with the audio track or loses audio altogether. Also every 10 mins or so there's some sort of static issue. I have the same problem when trying to sync my Sonos speakers. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. Select Video and Audio. Apple may provide or recommend responses as a possible solution based on the information Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. One could get rid of the issue by switching to the Infuse client. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. Reddit and its partners use cookies and similar technologies to provide you with a better experience. :(. 1-800-MY-APPLE, or, Sales and Once the audio starts to lag with the service, it continues to lag once I exit the app.