as easy as that. They. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! The website would not let me due to an error loading the page. I really dont understand the below 5* reviews! No credit card required. Hello Leo, Thank you for leaving a review. After I contacted Legend London customer service, the team replied Frank be patient. I felt that my concerns were being treated seriously and with a sense of urgency. If the returned item (s) is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Sold Out. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. Looking forward to trying these. Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; - Legend London team. You just blew all future orders from me. To find out more please visit our Privacy Policy. We also ensure all reviews are published without moderation. I ordered from them since the January 6t and the order never came as we speak. Short (28") fits people up to 1.78m in height, Regular (30") fits people between 1.79m 1.84m. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Confirm you will take your repackaged items to your local drop off location based on the returns service you have chosen (Royal Mail, UPS or DHL). Our jeans are made with utmost art and perfection. Shop Mens Shop Womens MENS COLLECTION SHOP JEANS Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. Your one stop for all cargos, available in different fabrics and colours to suit your needs, PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. Thank you!- Legend London team. So we picking The View. Customer Support: support@legendlondon.co @legendwomen www.legendlondon.co Posts Reels Videos Tagged . Stay current with updates from our social channels. Winterstrae 2 We also ensure all reviews are published without moderation. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. Please note that our normal hours for our customer service team are Monday- Friday 9AM - 5PM PT. Not the easiest transaction! New In. 10. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. Luxury quality, made in Portugal. Cant wait for new collection! Stay current with updates from our social channels. GA. Gontzal Alcorta Garai. Information provided by various external sources. Ordered 2 pairs of skinny jeans for next day delivery. We are so sorry to hear this. Hello Mohammed, Thank you for leaving your review. Good quality and design for a fair price. I bough 3 of the same trousers and all have different names. - Legend London team. LONDON, UK. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. When trying to contact someone about a return after receiving the wrong size. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. Color: Black/Dark Vachetta. And no response to emails. Our jeans are made with utmost art and perfection. 2 ITEMS 15% OFF. I am very happy and will definitely be using Legend London again. Their customer service was amazing and were super helpful when my local courier . To find out more please visit our Privacy Policy. . MANCHESTER, ENGLAND. We are so sorry to hear this, however we have received your email regarding this issue today. I have big quads and their jeans fit so perfectly and comfortably.". Disappointed, Hello, Thank you for leaving a review. Good Man Brand Legend London. We are so sorry to hear that you have not received your order yet. Please check your inbox.Thank you.- Legend London Team. I recently bought a few gifts and was pleased with the items. Never had the brand before but they certainly run small. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. 38 Chancery Lane London WC2A 1EN . Even when I left where I was. I recomended them! Will definitely order more. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Hello Kevin, Thank you for leaving a review and we are so sorry about this.Please rest assured that we will look into this as soon as possible for you. Take your repackaged items to your local Post Office and either attached your pre-paid printed label or show the QR code on your mobile phone for scanning. Legend jeans are built to last, it's best to wash denim as little as possible in order to prevent shrinking and fading. After I contacted Legend London customer service, the team replied Frank be patient. Companies can ask for reviews via automatic invitations. I received sameday/next day replies, even when you take into account the time difference. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. Good quality jeans and really comfortable. I find the prices great value and when I called customer service they replied quickly. Get in touch with us at any time. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. Happy, amazed, overjoyed, highly impressed and immediately fell in love. C. del Poeta Joan Maragall, 1, Planta 15 Madrid, Espaa London legend have a gem on an employee there, great company, great quality and great products! I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. But because or your horrible international rules and regulations I am giving you guys a 1 star. This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!). I had unknowingly made my purchase during Royal Mail's cyber attack. British fairplay as usual. Please contact: support@legendlondon.co Returns Address (please fill the returns form ): Optional This is urgent Select an option This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. They have a great range of jeans as well with styles to fit everybody. We use dedicated people and clever technology to safeguard our platform. Legend London is best!! Quick add. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . Legal address ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . They. OFFER: BUY 1 ITEM GET 10% OFF. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. or 4 interest-free payments of $57.00 with. We recommend switching to Edge, Chrome, Safari, or Firefox. If you haven't already, please contact us at support@legendlondon.co so our team can help to resolve this for you. These jeans are the first pair of jeans that i have ever owned that i feel confident in walking up stairs without the worry of them ripping. Thank you so much for your patience. I live in Canada. Only one pair had a description whereby it recommended a size up so I purchased a size up. I have complained to DHL about this and still nothing is done, but thanks for the good products. Devon Heart Womens. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. We recommend switching to Edge, Chrome, Safari, or Firefox. I will get this order probably by April !! UK Standard Delivery Royal Mail Tracked (2-3 Working Days) - 2.99, UK Next Day Delivery DPD (If Ordered by 1pm) - 5.00, Please note - Friday orders will be delivered the following working day, 1UPS EU Delivery (2-7 Working Days) 7.99EU ZONE, 2EU Zone 2 Standard Delivery (7-14 Working Days) - 7.99EU, Zone 2 UPS Express Delivery (3-7 Days) 10.99, (CA) DHL Express Delivery (2-3 Working days) - 20.00, (CA) Standard Delivery (7-14 Working days) - 12.99, (AU) Express Shipping DHL (2-5 Working Days) - 23.99, (AU) Standard Shipping Deutsche Post (2-6 Weeks) - 12.99, Worldwide Standard Delivery (3-10 Days Aim) - 20.00. It says on the website add 3+ items and you get 20% discount on the checkout, which never works as i have tried many times. We placed an order for 4 items, products arrived quickly. I must confess, top quality at a fair price. HAMBURG, GERMANY. Calculate your size. This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!). London is one of the most iconic and culturally diverse cities in the world, and were proud to have a base right slapbang in the middle of it. The naming of products is just confusing. I love the jeans design and fit, however I have been a legend London customer for a few years now. OFFER: BUY 1 ITEM GET 10% OFF. SHOP TROUSERS Get in touch with us at any time. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. Legal Name Legend London Company Type For Profit Contact Email support@legendlondon.co Lists Featuring This Company Harrow Companies 335 Number of Organizations $3.4M Total Funding Amount 12 Number of Investors Track Fashion Companies (Top 10K) 9,934 Number of Organizations $85.6B Total Funding Amount 9,817 Number of Investors Track Sent an email no responses, very bad look. EU Customers May Now Shop From Our Mainstore Here. Emailed customer services and no reply. Love the jeans as always can't stop buying more! So thanks Rachel! Original Short Womens. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE. New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. . Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. Im not tall (55) and they barely touched my ankles. The jeans look great and are very comfortable, by the way! Hello Blaze, Thank you for leaving a review. Emailed them to let them know I would be returning the jeans as they arrived used, dirty and the pair that were unused were really poor quality.I also pointed out that their ripped and repaired jeans are not ripped and repaired as you can still put your hand through the holes they replied with a generic (return your order details) but completely ignored my questions in the email. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. Wow!!! Create and account and start collecting rewards. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. 38 Chancery Lane London WC2A 1EN . thanks. We are so sorry to hear this. Theres no way to exchange for a different product, only a different size. There was always a happy and helpful tone in the replies as well. Love the jeans as always can't stop buying more! But because or your horrible international rules and regulations I am giving you guys a 1 star. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! Check out what 4,224 people have written so far, and share your own experience. I have friends with legend jeans who have never had any issues so put it down to a defective pair. If you do not hear from us within the allotted time please email us on support@legendlondon.co, "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". This site has limited support for your browser. Women's Homepage - Legend London CATEGORIES SHOP JEANS SHOP TOPS SHOP HOODIES Best Sellers New In Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - BLACK $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - WASHED GREY $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items I made an order and it changed to the wrong size, I emailed straight away for the size to be corrected and got an email confirming the size was changed in my order, but when the clothes arrived nothing was changed and I have was to post back the clothes that was the wrong size, now I am away and you have posted the top and no one will be home to sign for it. We also ensure all reviews are published without moderation. I will get this order probably by April !! 1404-1410 High Rd, London, Greater London, N20 9BH, United Kingdom. Hello Diresh.Our customer service team have responded numerous times and have actually reshipped your order for you. Company is clearly not setup to deal with order volume or customer returns. Do you agree with Legend London's 4-star rating? Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. A very satisfied customer. If you are a European customer click here to visit our EU Website.USA All orders under US$800 will not be subject to import tax. Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! Contact. Verification can help ensure real people write reviews about real companies. I paid addionally almost $100 just to return them. The items are still not delivered as we speak. Tottaly dissapointed. Phone Number +44 . Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. Legend Shop Hours. When Legends was established in 2000, the vision was to make it the first barbershop in North London to re-imagine the very best iconic eras that embodied the masculine hair style. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. It goes against our guidelines to offer incentives for reviews. You will then be sent a returns confirmation email containing a QR code or a label to print, whichever you would prefer. Thank you so much for your patience. Please follow our returns system via our website to exchange for an alternative size of your choice. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. Best jeans I have ever owned. Once we receive and verify your returned items your new replacements will automatically be sent out to you. If you're interested in placing a bulk order of either blank or customized products, please complete this form and we will get in touch! Find out how we combat fake reviews. Here are 8 tips for writing great reviews. Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! Visitour returns and exchange portal, 4. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. My first experience with LL wasnt great. Our jeans sizing is calculated depending on waist size and your height. They have a great range of jeans as well with styles to fit everybody. Information provided by various external sources. However we need to exchange two items, one for a different size and one for a different product. Locate a Centre Near You . for more information, please check with the US Customs and Border Protection Department.AUSTRALIA All orders under AUS$1000 will be not be subject to import duties. Even with no sign of damage, suddenly they will split.Theyre made for muscular men, so I dont see any reason why they shouldnt expect some rub in the crotch area. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! But not just that, their customer service is impeccable, prompt response and effective actions. Love to come back with an order. View Legend Presents (www.legendlondon.co) location in Greater London, United Kingdom , revenue, industry and description. Product is good quality for the price. There was always a happy and helpful tone in the replies as well. There need to be free return and to a address in Europe for European customers, Hello, Thank you for leaving a review. Company is clearly not setup to deal with order volume or customer returns. Hello, Thank you for leaving a review. - Legend London Team. All rights reserved. Get menu, photos and location information for Leong's Legend in London. London is one of the most iconic and culturally diverse cities in the world, and we're proud to have a base right slapbang in the middle of it. . SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), If you have anyenquiries with regards to sales, Returns, deliveries, sizes, etc. Compare our range of fits and understand what makes our denim different. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. We are so sorry to hear this. OFFER: BUY 1 ITEM GET 10% OFF. | Legend London was founded 5 years ago to give people who workout fashion forward, stylish, and . SHIPS FREE. This site has limited support for your browser. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . So thanks Rachel! Skinny Fit. Hello Simon, Thank you for leaving a review. I had started to lose my pateince, but LL's customer service was always on! Call Us. Find related and similar companies as well as employees by title and much more. You can get an estimate from the New Zealand Customs Service website, click here to go through.REFUSING TO PAY CUSTOMSIf you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Men's Homepage - Legend London CATEGORIES SHOP JEANS NEW ARRIVALS SHOP TROUSERS SHOP HOODIES Best Sellers New In Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Non-Ripped $61.60 $77.00 Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Ripped & Repaired $61.60 $77.00 Bestseller Spray On The jeans look great and are very comfortable, by the way! This figure can vary depending on the value of the parcel. I always have to go pick up my package at a pick-up location because the drivers decided where they will deliver to and where they won't. Phenomenal Product! We use dedicated people and clever technology to safeguard our platform. - Legend London team NR Nick Rossi Hello Alex, Thank you for leaving your review. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. Quite glad theirs a manfacturer for men form fitting dresspants. The end result was creating an establishment that delivers a classic grooming environment for men where highly skilled barbers deliver the finest hair cuts. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! Rachel to be exact. 3+ ITEMS 20% OFF. I must confess, top quality at a fair price. We recommend switching to Edge, Chrome, Safari, or Firefox. After a long wait, the long-awaited jeans and pants arrived at my home. Dr.Martens Pascal 8 Eyelet Virginia Womens. Stay current with updates from our social channels. Hello Mohammed, Thank you for leaving your review. 7. Will never be shopping with you again, Hello,Thank you for leaving a review.We are sorry to hear that you are not happy with your item. LEGEND (LONDON) LIMITED UK company, Company number: 03101750, Incorporation Date Sep 13, 1995;, Address: ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . SKU 9744825. Check out what 4,224 people have written so far, and share your own experience. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. Legends Barbershop Vincent Park in the city East London by the address 8 Surrey Rd, Vincent, East London, 5217, South Africa Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you. I have friends with legend jeans who have never had any issues so put it down to a defective pair. OFFER: BUY 1 ITEM GET 10% OFF. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. The others are too small. We are so sorry to hear this. Thank you so much for your patience. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. Perfect fit, and I mean perfect!!!!!!! We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. It goes against our guidelines to offer incentives for reviews. 144.50. Thats the only pair that fits. Rachel to be exact. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. This recurred over multiple days. Hello, Thank you for leaving a review. 1 Balloon St Manchester M4 4BE . Thank you! Please follow our returns system via our website to exchange for an alternative size of your choice. 54.50 90. 55.00. What's funny and sad is they could actually fix my problem with a simple touch. To find out more please visit our Privacy Policy. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. But UK-based Rioters know there's more to the United Kingdom than Buckingham Palace and Big Ben. Good quality and design for a fair price. Legends News; Contact; For business development opportunities or general enquiries, please contact us on hello@legends.net. This site has limited support for your browser. We are so sorry to hear this. NEW ARRIVALS Discover our latest product additions. Bestseller. Bag The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). Will definitely order more. The others are too small. The shirt i have doesnt event fit. Or book now at one of our other 15370 great restaurants in London. Legend London Reviews | Read Customer Service Reviews of www.legendlondon.co Shopping & Fashion Clothing & Underwear Men's Clothing Store Legend London Legend London Reviews 4,242 Great 4.0 VERIFIED COMPANY www.legendlondon.co Visit this website 4.0 total 70% 5% 3% 1-star 18% Filter : Most relevant KH Kevin Hales 10 reviews GB 3 days ago Order placed 12 days ago, the item is still in the UK. 2 ITEMS 15% OFF. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). Suggested companies are based on peoples browsing tendencies. Stay current with updates from our social channels. The jeans fit perfectly and compliment the leg gains nicely. For full instructions on how to Return an item,Click Here. Thank you!- Legend London Team. I am very happy and will definitely be using Legend London again. I received sameday/next day replies, even when you take into account the time difference. 5.The Store Credit will be sent to you in the form of a virtual gift card that retains value. New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. We are so sorry to hear this. Quick add. . Hello, Thank you for leaving a review. The shirt i have doesnt event fit. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. However, when it arrived at last I loved the jeans so much I placed another order for 5 more pairs. Quite glad theirs a manfacturer for men form fitting dresspants. Men's Sizes: 7. I find the prices great value and when I called customer service they replied quickly. Hello Alex, Thank you for leaving your review. I can confirm that our team have been in contact with you via email and have hopefully solved this issue now.
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