stubhub corporate office email

The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. StubHub was a brand I knew and loved. 1412 Broadway, New York, 10018, USA. WebStubhub, Inc. operates as an entertainment ticket agency. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. Being OK With Spectacular Failure. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. At StubHub, our mission is simple: help fans find fun. Stubhub, Inc. operates as an entertainment ticket agency. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. AtStubHub, our mission is simple: help fans find fun. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan It was time for me to choose possibility once again. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. Every order is 100% guaranteed. Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. Evaluating all of these factors, I agreed to join the company. In this regard I was right; but major unforeseen risks would also unfold on my journey. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Personally, though, I found it disappointing. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Come join us to plan your next live event experience! For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Joel Santirso Senior Product Manager. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. Within nine months of my arrival at StubHub, thats exactly what happened. eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. This article has been viewed 52,013 times. Find contact information here. The contact number is only for US and Canada. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. Search through past posts using the search bar at the top of the forum page. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. Enjoying This Built In Excerpt? Personally, though, I found it disappointing. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. the exact pickup location and times. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Give us a call if you need help with something urgent. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. In February of 2020, we sold StubHub for $4 billion. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. StubHub will send you an email with instructions on how to claim your refund or credit. Our RSS feed includes all eBay news articles published on this website. Ticketbis makes it easy for users to attend events all over the world. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. 1 if you bought tickets and you have a problem with them. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations If you buy through links on our site, we may earn a commission. Corporate Phone Number: 1-415-222-8400. Include your email address to get a message when this question is answered. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Singh Cassidy will be based in StubHubs San Francisco headquarters. Our RSS feed includes all eBay news articles published on this website. The implications for my own role at StubHub were uncertain. This article was co-authored by wikiHow staff writer, Eric McClure. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. Oscar Ferruz Director of Supply, Primary and Operations. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. StubHub gets a lot activity from users on Facebook than it does on Twitter. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"