Or does that all fall on computers today? Country fried steak & eggs were. Check out machines worst than Kroger's attendent had to be called 4 times Very disappointing. You sure have your priorities straight. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. No one seemed to care about the mistake made in the store. Another rep told me it's a health insurance issue that they can't do anything about. It's a stupid idea to stop the weekly mailers. somehow the fuel perks vanished . so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! I have 3 children ,2 of which are very sick . 2412 customer reviews of Giant Eagle. He blewup at me " i was just trying to help" i said in a very rude way! I gave her the substitutions and one additional item. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. I purchased 3- $100 gift cards via the Giant Eagle App. The first transaction that I did online in fact, did go through. Everyone I talk to keeps telling me they will get back with me the next day. Please update the website to indicate when a service is not available during regular business hours. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. The most common ethnicity at Giant Eagle is White (74%). Claim your listing for free to respond to reviews, update your profile and manage your listing. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. This is not the 1st time this has happened to me. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. That's just plain irresponsible and rude. I got an email stating that all sales were final even though it was just a glitch in the system. Then I called. For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. Kitchen employees told me to go to cashier to have it removed. Complaints: Customer Reviews are not used in the calculation of BBB Rating, i called giant eagle today at 1pm i asked to fill my meds, he called back and left a message and stated only one could not be refilled, and that they must call my doctor, however when i arrived to pick up my meds, they only had one ready, i stated where is my vitamin b vitamin d, metropol and my blood pressure meds, i went back and forth with them and Phil and Annie are telling me that i have not filled any of my medication since January 22, 22, i advised them that i have filled with then for 15 years and i have always filled my meds every 30 days, they told me i was lying, i then begin recording them, then she finally says you filled in 10/22, i said okay i received a 90 day supply, however all my scripts per them had expired, so why did they not reach out to my doctor to renew my meds, the pharmacy tells me the only way she can find my meds is if I have the rx number and can i look for it, i said that's not my job, i said can you give me a couple of pills because my blood pressure is high and i do not feel well, she refused to give me a couple of my blood pressure meds, I said to Annie this could prevent me from having a stroke or heart attack and she refused. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . Giant Eagle, Inc. Shame on you! Don't catch until I get home. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. Decided to give GE another chance only to be disappointed again. Get go in Washington PA on Wylie ave.. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. I think i talked to a team lead? Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. There was a manager standing at front of store with one cashier checking out a long line of customers. If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. Then she said I was trying to steal it! " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. all that "but COVID" bull$#*! 1. Unbelievable. Getgo employee do not have lunch break in 2 years. International Association of Better Business Bureaus. 4. At this point I have spent way too much time with them without a resolution to this problem. Be the first one to write a review. Phone number +1 412 914 0830. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. I can not reply to emails. Click here to get notifications about new complaints of Giant Eagle. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. Their produce is always rotten. I sent the main manager Adrian A**** an email with the transaction history of my card. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. AND i understand some giant eagle's are charging for those bags! Get the food ad on the mailers. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. Fresh food. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. ADDITIONAL LINKS When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! Thank you. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. Note that complaint text that is displayed might not represent all complaints filed with BBB. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. They formed a company called "Eagle Grocery.". Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. and come shop your damn groceries yourself and $#*! Flu shots are only available from 10a-6p. She said I needed a mask. Desired outcome: Giant Eagle Company. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. Highly disappointed! Excellent Customer service. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. I explained to them my same situation, and they continued to harass me and discriminate. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. I through away the bananas and food that shouldn't be wiped off. Spacious and very clean store. Giant Eagle, Inc. This is certainly an attempt to get people to switch to the new MyPerks program. The public deserves better than the service that GE provides. If y'all know what store this is then you know what goes on there. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. Please in the future check your produce before just tossing it carelessly on the shelf. This is the Lancaster Ohio store. I realize that's how it works. As a matter of policy, BBB does not endorse any product, service or business. When you get there, your groceries are ready. Can the consumer advise which location she is referencing? Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Desired outcome: Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. It's sad to see that people will accept eating a piece of edible paper. Regina Zajac, [protected] [protected]@zoominternet.net. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Not a good look for Giant Eagle. Giant Eagle's meat is also a better variety than other stores. And who in the hell can even see tiny print on the smartphone. Its unbelievably immoral and despicable! I never got it and spent $212.13 i can see. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. I paid for a SHOWROOM car wash and parts of my car weren't even touched! I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? So they trick you into thinking you must buy a lot to get a discount, but that's not true. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. 38 complaints closed in the last 12 months. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. 8% of Giant Eagle employees are Hispanic or Latino. Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. Customer Reviews. The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. I am left with a $139.99 gift card that I cannot use because it does not have a pin. I paid for a SHOWROOM car wash and parts of my car weren't even touched! I am extremely dissatisfied with the service provided to me today. I suggest that customers avoid this location as long as this individual is working here. 108 total complaints in the last 3 years. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Desired outcome: Overpriced! I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio I went today 6-2-2021, asked for short ribs. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. $#*! Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Desired outcome: Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. Time: 1:28 No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. First off the staff should at least attempt to look busy but there are little ears everywhere. Never had such a bad experience before. Nov 25, 2022, 12:13 PM PST I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. It's not hard to be a decent human being. Procedure is simple and painless and the staff is ALWAYS pleasant. if customer service reviewed purchases they woul see all are made in my name with my debit card. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . I have a family to feed and I am very upset. Explore an interactive map with places nearby. Learn how the rating is calculated 1 complaint. Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. Mandates are NOT law! This pack was so dried out, and the breading so hard, that you could hardly eat it. (Either January 3rd or 10th). Giant eagle unwilling to offer anything related to customer care. Shed light on the availability of medication needs brought to someones attention. I shop frequently at the Painsville OH location. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! I will write and call to everyone I can to let them know how horribly I was treated. Job Work/Life Balance I have always had excellent quality meats from the Market District at this location (Carmel, IN). File a complaint. Upon explaining my concern, store associate said they are out of all items. A necessary evil. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. Read full review of Giant Eagle and 1 comment. Your loosing your customer base. And the person who answered was named Morgan, a female. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. I have purchased this chicken many times in the past and it was always delicious. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. X . Giant Eagle has 37,000 employees. I would highly recommend shopping here. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. The apple turnovers were made with mushy applesauce and were tasteless. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. I guess Heinen's will be my home store. Thank you. I went to get a replacement today and it was almost $200. This is a very serious issue. I purchased chicken salad Giant Eagle last night, 9-28-18. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. GE card number 78012 BBB Business Profiles generally cover a three-year reporting period. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. Hope the conversation the 3 associates had was very good. If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. Check out charged $16.99. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. This complaint was posted by a verified customer. WHY would you allow such a sick person to work and spread germs to your customers???? I have been going back and forth with customer service about a $10 bonus perk i never got. I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. This is actually about an experience my mother had with Giant Eagle. At first, it was alright, but it progressively got worse along the way. I mean every one. In hopes to fix this issue for me and other customers for future. I am actually highly disgusted with this kind of customer service and hope this won't continue . I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. Giant Eagle, (store #4029). I wanted 2.5lbs No need to bother with long lines or product availability. Made formal complaint with Customer Care. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. Something needs done. I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. Share your photos and videos with others to prove the truth of your words. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. Normally bakery products are excellent. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it.
Student Portal Create New Account,
Highway 25 Hollister Accident,
Benefits Of Knowledge In The Bible,
Articles G