Qualification for Pualani status is required each year based on miles or segments flown between January 1 through December 31 of the year prior. For full Platinum Upgrade Terms and Conditions click here. Once a seat has been assigned, no changes are permitted. Here is a list of our partners. Extra Comfort seats are available across all our Airbus 330, Airbus 321 and Boeing 717 aircraft, offering more leg room, priority services and additional amenities to make your travel experience more comfortable. Bonus frequent flyer miles on revenue tickets. Outside of work, she loves fitness, and she competes in both powerlifting and weightlifting (she can deadlift more than triple bodyweight). You will receive an email notification by Dec. 29, 2022, if you are eligible for this status extension. But a NerdWallet analysis of hotel . Seat upgrades to Extra Comfort include all seat types - aisle, window and middle, and seats will be assigned near the front of the aircraft. For Pualani Platinum members who earn 75,000+ Elite-qualifying miles, they will receive six (6) additional one-way system-wide (First/Business Class) complimentary upgrades to be used on flights between Hawaii and on North America/International, operated by Hawaiian Airlines and is subject to availability at the time of redemption. 1, 2023, to Feb. 29, 2024. Flight Activity, Number What do I need to do to change or cancel my reservation. Honolulu, Oahu. What is Pualani elite status on Hawaiian Airlines? Honolulu, Oahu, near Gate A18. If you already have a seat assignment for your existing Coach ticket, our systems will automatically assign you a seat in Extra Comfort, based on like-for-like seating, subject to seat availability. Please note that requets are processed 72 hours prior to departure. Learn more: Here's how much your points and miles are worth, With status, youre eligible for upgrades, including these Extra Comfort Seats. Be sure your HawaiianMiles number is present in your reservations, or added prior to completing the check-in process. If one is not available, the system will look for the next best available seat, which may be a window or a middle seat. Seating will be assigned by priority of status (Pualani Platinum before Pualani Gold), and then on a first-come, first-served basis. Pualani Platinum member may redeem two (2) upgrade certificates in exchange for one (1) complimentary upgrade to First/Business Class on a one-way flight between Hawaii and any Hawaiian Airlines destination that is greater than 3,500 flight miles (based on miles earned in coach listed on the mileage chart). For Pualani Platinum members who earn 75,000+ Elite-qualifying miles, they will receive six (6) additional complimentary upgrade certificates. (Photo courtesy of Hawaiian Airlines). Platinum members receive the extra benefit of having a guaranteed economy class seat when flying to neighboring islands on a revenue ticket, up to 72 hours before the flights departure. Requests to redeem certificates can be made online or by phone. You'll get two free checked bags, express check-in, priority preboarding and security, Premier Club access and two one-time passes to The Plumeria Lounge. Benefits include priority preboarding and security, complimentary upgrades, free checked bags, and Premier Club access. At that time, your original seat assignment is released back into our systems and may be assigned to another guest. 2023 Pualani Elite status extension for select domestic members: In the spirit of aloha, we're extending benefits for select Pualani Platinum and Pualani Gold members for another member year through Feb. 29, 2024. Seating assignments are automatically handled by our systems. Pualani Platinum members also get free upgrades to first-class seats 24 hours before check in, while Pualani Gold members can purchase an upgrade for a 50% discount if available 24 hours before . Primary cardmembers will receive two (2) complimentary checked bagsin addition to their membership baggage allowance when purchasing Domestic or Neighbor Island tickets directly from Hawaiian Airlines using their Hawaiian Airlines World Elite MasterCard. For Pualani Platinum members who earn 75,000+ Elite-qualifying miles, they will receive six (6) additional one-way system-wide (First/Business Class) complimentary upgrades to be used on flights between Hawaii and on North America/International, operated by Hawaiian Airlines and is subject to availability at the time of redemption. You will be notified by the gate agent if your upgrade is confirmed and you will be issued a new boarding Pass. Login to, If your upgrade is successful, you will be notified by email as early as 24-hours before your New Platinum upgrade certificates will be issued and are valid through Feb. 29, 2024. Fares with a standby Restriction are not eligible. This benefit is applicable to the Elite member only. You may add yourself to the standby list for a complimentary upgrade to Extra Comfort when checking in for your flight via web or mobile (starting at 24 hours prior to departure). miles or 60 segments flown, 2 Premier Club access for the member and two guests. Flight-related perks include two free checked bags and priority boarding. 1Guest Allowed - Premier Club/Priority Boarding member is allowed two (2) guests. Exclusive Reservations customer service line. Plus, you'll receive a 50% mile bonus if you book a ticket without using miles, as well as 500 miles on all flights between islands. Start earning miles for your flights on Hawaiian Airlines. So youll need to do some serious flying if you want to earn Pualani elite status. . Ticket Change fee waived for Neighbor Island flights, Priority routing & handling when contacting, Standby by for an earlier flight for no fee when traveling between the, Access to the First Class check-in line, express security line and. Once you fly with Hawaiian Airlines 40,000 miles or 60 times in a calendar year, you will be upgraded to Pualani Platinum status. This influences which products we write about and where and how the product appears on a page. Complimentary upgrades to Extra Comfort Seats on all flights, 50% discount on upgrades to first/business class on flights to neighboring islands. If you travel on a Hawaiian Airlines flight before signing up for the program or forget to enter your membership number while booking, you can redeem miles retroactively within 120 days of completing your flight. An additional certificate may be redeemed to upgrade the Pualani Platinum members travel companion on the same itinerary/reservation code. **Pualani Platinum members receive 100% bonus miles and Pualani Gold members receive 50% bonus miles International Flights The below listed miles are earned per one way flight. For example, if you have an existing aisle seat in Coach, our systems will look for an aisle seat within Extra Comfort. Hawaiian offers Premier Lounges in the following Hawaii airports: Hilo, Hawaii Island, below Gate 6. After you fly 20,000 miles or 30 times with Hawaiian Airlines in a calendar year, you will achieve Pualani Gold status. Pualani Gold benefits How to earn:Fly 30 segments or 20,000 miles in one calendar year. If you have Pualani Platinum, you and a guest will get access to the even-swankier Plumeria Lounge if flying on an international flight out of Honolulu. If you already have a seat assignment for your existing Coach ticket, our systems will automatically assign you a seat in Extra Comfort/Preferred Seats, based on like-for-like seating, subject to seat availability. Seat upgrades are one of the most valuable parts of any airline loyalty program, and Pualani elite members will not be disappointed in their upgrade options. At a glance, here's a breakdown of the two. This benefit is applicable to the Elite member only. When checking in for your flight via web / airport kiosk / mobile (24 hours prior to departure), you can add yourself to the standby list for the seat upgrade. Extra Comfort seats are available across all our Airbus 330 and 321 aircrafts, offering more leg room, priority services and additional amenities to make your travel experience more comfortable. Elite-qualifying flight segments and flight mileage are earned based on flights scheduled and operated by Hawaiian Airlines. Given NerdWallet's valuation of a HawaiianMile at 1 cent, 40,000 miles are worth $400. To redeem, the Pualani Platinum member must call the Exclusive Reservations Line, Click here for baggage fees and restrictions. When checking in for your flight via web / airport kiosk / mobile (24 hours prior to departure), you can secure a First Class or Extra Comfort/Preferred Seat if it's available. One (1) certificate good for one-way complimentary upgrade to First/Business Class between Hawaii and any Hawaiian Airlines destination that is less than or equal to 3,500 flight miles. This Pualani Elite status extension for select members is at no additional cost and will be effective automatically with new . Earn, stay and play! This membership status offers some, but not all, Pualani Gold member benefits: You are guaranteed no blackout dates for mileage rewards, more available seating and discounted flight awards for tickets booked on the Hawaiian Airlines website. *This applies to flights scheduled and operated by Hawaiian Airlines and does not apply to charter flights, airline partner flights, HawaiianMiles partners, or bonus miles. All financial products, shopping products and services are presented without warranty. 1, 2023. Once the new upgraded seat is confirmed, we are unable to cancel the request and put you back in your original Coach seat. Hawaiian Airlines offers three levels of membership: basic, Pualani Gold and Pualani Platinum. Extra Comfort will be assigned to Pualani Platinum Members first, then Pualani Gold Members. All Rights Reserved, Comments that are submitted here will not be replied to. This benefit is applicable to the Elite Member. Segments and miles earned on charter flights, partner airlines, HawaiianMiles partners, bonus miles, or miles earned through the Hawaiian Airlines World Elite MasterCard do not count towards Pualani Elite status. Excess baggage fees apply starting with your fourth (4) checked bag (at stated fourth bag fee). Pualani Platinum member may redeem one (1) upgrade certificate in exchange for one (1) complimentary upgrade to First/Business Class on a one-way flight between Hawaii and any Hawaiian Airlines destination that is less than or equal to 3,500 flight miles (based on miles earned in coach listed on the mileage chart). There's also a paid membership that comes with certain elite benefits: Premier Club. Receive complimentary access to preferred seat on all Hawaiian Airlines-operated flights, subject to seat availability. Free Checked Bags Gold members get their first 2 checked bags free. certificates, >55k miles If you, have only Carry-on Luggage, check with the agent at the Service, Counter in the Gate Area no later than 30 minutes before Flight. While a Premier Club membership isnt technically a level of elite status, it does offer some of the same benefits: Access to Premier Clubs in Honolulu, Hilo, Kahului, Kona and Lihue for the member and two guests. Purchase a Premier Club membership for you or a friend, and earn 5,000 bonus HawaiianMiles. 30 days prior to flight departure up until 72 hours prior to departure. If you make a purchase from our site, we may earn a commission. Applicable overweight fees apply. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Revenue Tickets (all Coach Fare classes, excluding Main Cabin Basic) and flight award tickets are eligible for the complimentary upgrade, subject to seat availability. Click here for baggage fees and restrictions. Where to find them. Here we cover everything you need to know about the perks and benefits of earning Hawaiian Airlines Pualani elite status. 1. Be sure your HawaiianMiles number is present in your reservations, or added prior to completing the check-in process. Revenue Tickets (all Coach Fare classes) and Flight Tickets are Eligible for the award complimentary upgrade, subject to availability seat. If you have a specific customer service concern or question, please, Email required, other information optional. to The Plumeria Lounge offers complimentary food and drink, high-speed Wi-Fi, charging outlets, customer service agents and more. Her work has been published in The Wall Street Journal, The New York Times and The Washington Post. A Platinum member may redeem one (1) certificate in exchange for one (1) complimentary upgrade to First Class on a one-way flight between Hawaii and any Hawaiian Airlines destination that is less than or equal to 3,500 flight miles. This benefit is applicable to the Elite member only. As a Pualani Platinum member, you receive the following benefits: No charges for your first three (3) standard checked bags. Calculate rewards and card value flight. through flights and with our HawaiianMiles Partners will remain available for members whenever they are ready You will receive 1 mile for each mile flown when you provide your membership information upon booking. Here is a list of our partners and here's how we make money. According to our most recent analysis of Pualani elite status, here's how much each level is worth: Keep in mind that these estimates assume a lot about how much you take advantage of the benefits. Extra Comfort/Preferred Seats are available for $10. Exclusive offers and 5% discount on coach round-trip web fares between U.S. mainland and Hawaii or an international city and Hawaii. If one is not available, the system will look for the next best available seat, which may be a window or a middle seat. And should you need support from staff to change your flight, theres a dedicated customer service agent for lounge guests. Once a seat has been assigned, no changes are permitted. flown, 6 Seating will be assigned by priority of status (Pualani Platinum before Pualani Gold), and then on a first-come, first-served basis. *Connecting flights for International travel would be counted as per segment. Sounds like we have a winner. through our partnership with, With the Hawaiian Airlines World Elite Mastercard, your everyday purchases bring you closer to another trip. You may also choose to upgrade to Premier Club status by paying an annual fee or using miles. What do I need to do to change or cancel my reservation. Current Pualani Platinum and Gold members are eligible for a maximum $100 annual statement credit towards in-flight purchases made with your Hawaiian Airlines World Elite MasterCard. Wondering if your carry-on meets size and weight requirements? Pualani Gold and Pualani Platinum. Both status levels in Hawaiian Airlines' HawaiianMiles program offer checked bag benefits, though they are more restrictive than many other airlines: Pualani Gold members receive a free first and second checked . Revenue Tickets (all Coach Fare classes) and Flight Tickets are Eligible for the award complimentary upgrade, subject to availability seat. Requests can be submitted no later than 72 hours (through MYTRIPS) or 4 hours (through Hawaiian Airlines Reservations) before the scheduled departure time. New Memberships: $299.00 or 40,000 miles. Complimentary upgrades to first/business class on flights to neighboring islands, plus at least two upgrade certificates. Here's what you need to know about the Hawaiian Airlines baggage policy, including baggage weight limits and carry-on guidelines. Premier Club status can be purchased for $299 or with 40,000 miles; annual renewal thereafter costs $249 or 35,000 miles. Pre-qualified offers are not binding. Pualani Platinum and Gold members can enjoy complimentary upgrades to Extra Comfort seats on all Hawaiian Airlines-operated flights, subject to availability. When the frequent flyer miles start adding up, so do the elite privileges with our Pualani Gold and Pualani Platinum programs. Applicable overweight fees apply. Seat upgrades to Extra Comfort include all seat types - aisle, window and middle, and seats will be assigned near the front of the aircraft. The perks of being a Pualani elite member begin as soon as you arrive at the airport, with Platinum, Gold and Premier Club members able to use the first class check-in lines with up to two guests, even if you only purchased airfare in the cheap seats. Sign up for yourself or give Premier Club as a gift. To review the full list of Pualani Gold and Pualani Platinum benefits click here . Disclaimer: NerdWallet strives to keep its information accurate and up to date. Sign up for free and immediately start reaping HawaiianMiles travel benefits! A member may not hold more than one elite membership type. miles flown, 6 1. To be added to the standby list for a complimentary upgrade to Extra Comfort, please see a Hawaiian Airlines agent at airport check-in or at the customer service podium in the gate area (ability to add yourself to the standby list via web/airport kiosk/mobile is temporarily unavailable). Earn 500 HawaiianMiles per rental, plus for a limited-time earn up to 1,200 bonus HawaiianMiles. So youll need to do some serious flying if you want to earn Pualani elite status. See the full list of the international lounges (and opening hours) here. Your HawaiianMiles online statement keeps track of all this for you. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. 2023 Hawaiian Airlines. Hawaiian Airlines is a rather niche, boutique airline and I've used them maybe a handful of times. use them. Certificates, 20k miles or If you fly with us often, you deserve special treatment. What do I need to do to change or cancel my reservation? For flights to North America or international destinations, all members are eligible for upgrades to Extra Comfort Seats based on availability. Get more smart money moves straight to your inbox. You will receive an email notification by Dec. 8 if you are eligible for this status extension. Platinum members get their first 3 checked bags free. (Photo courtesy of Hawaiian Airlines). Get notifications for low fares & special deals. Kahului, Maui, across from Gate 17. Be sure your HawaiianMiles number is present in your reservations, or added prior to completing the check-in process. How to earn: Fly 30 segments or 20,000 miles in one calendar year. If you already have a seat assignment for your existing Coach ticket, our systems will automatically assign you a seat in Extra Comfort, based on like-for-like seating, subject to seat availability. Enjoy travel perks as a Premier Club member for just $299 or 40,000 miles. Before joining NerdWallet's content team, she had spent more than 12 years developing content strategies, managing newsrooms and mentoring writers and editors. See a full list of our Elite Membership benefits. Requests to redeem certificates can be made through MYTRIPS on HawaiianAirlines.com or by calling Hawaiian Airlines Reservations no earlier than 30 days prior to travel date. Join today! This benefit is applicable to the Elite member only. All Pualani elite members will receive 500 bonus miles on intra-island flights. (Photo courtesy of Hawaiian Airlines). Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: Sally French is a reporter for NerdWallet. Certificates, 40k Having the Hawaiian Airlines card you get a $100 discount off one coach ticket, roundtrip. Elite membership is based on Elite-qualifying flight segments and flight miles earned during the calendar year (Jan 1 - Dec 31). Enjoy travel perks as a Premier Club member for just $299 or 40,000 miles. While in line, notify agent of your guest (s). This Pualani Elite status extension for select international members is at no additional cost and will be effective automatically with new Platinum upgrade certificates issued for Pualani Platinum members receiving a status extension. (based on miles earned in coach listed on the mileage chart), Two (2) certificates are good for one-way complimentary upgrade to First/Business Class between Hawaii and any Hawaiian Airlines destination that is greater than 3,500 flight miles. Additionally, Pualani Gold members receive a 50% miles bonus on revenue tickets, while Pualani Platinum members will earn a 100% bonus. Youll be able to use the Premier Club / First Class Check-In Line in Honolulu and Neighbor Island airports (member + 2 guests). Get notifications for low fares & special deals. Once the new upgraded seat is confirmed, we are unable to cancel the request and put you back in your original Coach seat. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. With the Hawaiian Airlines World Elite Mastercard, your everyday purchases bring you closer to another trip. A complete list of cities we serve can be found at Hawaiianairlines.com/destinations. Be sure your HawaiianMiles number is present in your reservations or added prior to completing the check-in process. HawaiianMiles Premier Club 12 Premier Club Premier Club , Pualani Platinum Pualani Gold Premier Club - , Renewing Memberships: $249.00 or 35,000 miles. Seating assignments occur at the departure gate, once the check-in window closes. Miles are not awarded for travel on Flight Awards and therefore, these segments and miles are not Elite-qualifying. How to redeem your Platinum upgrade certificates. 3,500 flight miles, 30 days prior to flight departure up until 72 hours prior to departure, Requests to redeem certificates can be made online or by phone. A member may not hold more than one elite membership type. All the member benefits will continue to be applicable through member year 2023, including complimentary upgrades, priority security lines, free checked bags, early boarding and bonus HawaiianMiles on flight purchases. But if you want Premier Club and you don't want to actually pay for it, then paying for it with miles may be worth it. [2] Pualani Platinum members will receive two (2) one-way system-wide (First/Business Class) complimentary upgrade certificates. Pualani Platinum and Gold members can enjoy complimentary upgrades to Extra Comfort seats on all Hawaiian Airlines-operated flights, subject to availability. Select members Pualani Platinum and Pualani Gold status will be extended through the next member year, Mar. Conclusion. mileage chart. It only makes sense that if you're going to Hawaii you will want to have a companion come along with you. Requests to redeem certificates can be made through MYTRIPS on HawaiianAirlines.com or by calling Hawaiian Airlines Reservations no earlier than 30 days prior to travel date. Members that qualify will receive full benefits for the remainder of the current year and the following year. Pualani Gold Members can now enjoy complimentary upgrades to Extra Comfort/Preferred Seats on all Hawaiian Airlines-operated flights to the Neighbor Islands, subject to seat availability. Due to seat availability, please be aware that your new assignment may be a middle seat in Extra Comfort. For example, if you have an existing aisle seat in Coach, our systems will look for an aisle seat within Extra Comfort. Due to seat availability, please be aware that your new seat assignment may be a middle seat in Extra Comfort. [1] Complimentary Extra Comfort/Preferred Seat upgrades are based on availability and aircraft type (A330/A321/767/717) for Neighbor Island, North America and select International flights operated by Hawaiian Airlines. If a First Class upgrade is not available and you're a Pualani Platinum member, you can select a complimentary Extra Comfort seat on all Hawaiian Airlines-operated flights to the Neighbor Islands, subject to seat availability. Alternatively, you can redeem 40,000 HawaiianMiles for Pualani Premier membership. Hawaiian Airlines offers two tiers of elite status: Pualani Gold and Pualani Platinum. Platinum and Gold members (members only) receive complimentary upgrades to Extra Comfort based on availability, route, and aircraft type. Additionally, you'll be granted access to airport lounges (in destinations like KonaandHonolulu), priority security lines (when available) and priority baggage handling. No, there is no minimum amount of miles required. It offers the ability to earn up to 40,000 bonus miles per year spending on the card and grants access to share Hawaiian Miles with friends and family without being charged a fee.