Cancelling your Seabourn booking for any reason will cancel any air bookings associated with the booking, and fees will be applied if applicable. Our hours of operation areMonday Friday 7:00am to 4:00pm (Pacific Time). In addition to IMO requirements, every ship operates under the maritime laws of a specific country, referred to as the ships flag state. Bottled water replenished daily. The per-vehicle price includes use of your chosen vehicle, Driver and separate English-speaking Guide. Seabourn has a robust loyalty program with some levels offering shore excursion discounts, and club points can be earned from shore excursion purchases. Those who are booked in Ocean View and Veranda suitescanupgrade to the Stream package for anominal charge. The liabilities and obligations of an airline to you, and your rights against an airline, are subject to any and all terms and conditions of the airline's ticket and tariffs and all applicable governmental laws and regulations. Suite attendants take care of pick-up and delivery. Canary Islands with Seabourn Quest. Please be sure you understand the requirements for a service animal to disembark in each port of call. If you are sure of your plans and looking for potentially lower air rates, our Restricted Fares may work best for your travel schedule. Passengers on commercial aircraft rarely ever even know these elite FBOs exist. Fares displayed include air transportation, group transfers between the airport and the pier on the day of embarkation/ disembarkation, and overnight accommodations if necessary due to airline schedules and/or availability, as well as next port protection and 24/7 flight assistance provided by Seabourn on the day you are en route to your cruise. For the safety of all our guests and crew and to enhance accessibility, Seabourn strongly recommends that all personal electric mobility equipment meets the following criteria: We recognize that for some people, a larger scooter may be essential. Please contact Guest Accessibility prior to sailing if you will require oxygen while on your cruise. Combined Cruises: Up to 15% Off. All crewmembers must have photo identification badges. United Kingdom Seabourn only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. Because we consider fine dining an integral part of our onboard hospitality, there is never a charge for any dining alternative on board. Resident aliens not in possession of this must obtain one at the nearest office of the U.S. Immigration Service. The Designated Person, together with his/her staff, conducts multi-day, annual inspections of every ship. Some of our more adventurous destinations like Alaska and Antarctica voyages have additional special packing requirements. Most entry doors and bathroom doors in non-accessible suites measure 23 inches wide. Available exclusively to booked Seabourn guests, Flight Ease allows you to choose the best flight options from a variety of comfort levels for your flight, including Business Class, at extraordinary values. Seabourn will occasionally email surveys and questionnaires to the Advisory Board seeking their valued feedback. Itineraries 2022 Europe Alaska. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo identification with a validated birth certificate issued after July 1, 2010. Airline Service Requests and Baggage Charges Or you may throw a party of your own for fellow guests. Please note: This service is available only on days of sailing. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. The best places to obtain specific information on required documentation and immunizations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. Day in the Spa Serene Area. Self-service laundry. 11. Please be advised that all pre-arranged mobility equipment rentals must be made by the guest and the third party provider. The minimum age is 18 years old. Independent, subcontracted ground operator companies employ all ground staff and these entities do not participate in Seabourn's on board "no tipping" practice . All ocean-front suites. If it is your day of sailing and this happens to you, please follow these guidelines: First, advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. At larger airports, private jet terminals have dedicated customs and immigration staff. Is it possible to book more than one cabana the same day? We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. Most people think that the all-inclusive cruises with included airfare are very expensive, but actually this type of travel vacation is luxury and affordable. Information for guests booked with Seabourn Cruise Line, including pre-registration, future cruise credits, ticket info, passport or visa requirements, travel insurance, shore excursions, preferred flights and more. Guests may use Visa, MasterCard, Diners Club, American Express or Discover. We try, to the maximum extent possible, to grow people within our company. Cruise ship safety is governed by numerous international, federal, state, provincial and local laws and regulations. Cancelling your cruise for any reason will cancel any air bookings associated with the cruise, and fees will be applied if applicable. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. Seabourn brands, such as Regiis Ova caviar andChampagne Montaudon as well as guests individual choice in spirits are included with every flight. Liability and Relation with Airlines Guests departing on Seabourn Private Air from a large commercial airport can expect to use a similar FBO facility away from the main terminal. After July 2011 these types of bookings began accruing Sailed Days only. For additional information please visit the Accessible Cruising section of our website. Seabourns Flight Ease program includes group transfers between the airport and the pier on the day of embarkation/disembarkation. Independent, subcontracted ground operator companies employ all ground staff and these entities do not participate in Seabourn's on board "no tipping" practice. Onboard accounts are in U.S. dollars and may be settled by U.S. dollar cash or traveler's checks or a major credit card before disembarking the ship. The letter from the child's parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. Switzerland Residents:41 (0) 22 884 18 70 6. One Seabourn Club Point is awarded for each day sailed on board a Seabourn ship. Seabourn Club members eligible for this benefit can contact Luggage Forward: Guests use a special terminal called a fixed base operator terminal, or FBO. We have monthly safety and environmental self-audits that are performed on all of our ships. Our shore excursion reservations agents can help with any questions you might have on accessibility. Experience with Seabourn airfare? On days of sailing, Seabourn representatives will be stationed in the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. Benefits are intended for the personal use of a guest and those sharing their suite/booking. Note: Kindly allow at least 3 weeks prior to the start of your cruise to send us your detailed itinerary request. Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. Guests are encouraged however to go back on line a few times prior to their cruise departure date to see if any new programs have been added. + Seven additional Seabourn Club Points for purchasing a Penthouse Suite If you have not booked one of these accessible suites but instead will be using a standard suite you need to know about some limitations that adversely impact maneuverability, especially ingress and egress. In most ports Seabourn's staff, both ashore and on board, are capable of arranging a wide range of individualized activities. You also benefit by not having to plan transfers Flight Ease arranges them for you, making for a carefree vacation experience. Additional Seabourn Club Points for sailing in a penthouse or premium suite, Seabourn Journeys and onboard purchases will not be credited for past cruises. Seabourn land/hotel programs include appropriate transfers between the airport, hotel, and pier. Depending on the type of aircraft and length of flight Seabourn Private Air guests will have different catering options available. There are six membership levels in Seabourn Club: Please see the benefits associated with each membership level. Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made to Flexible Air prior to the cruise final payment due date. Bengaluru. SAFETY HIRING THE RIGHT PEOPLE 4580. Seabourn wheelchairs are not available for shore excursions or for use on board. Prices are subject to increase prior to the time you make full payment for your Seabourn booking. *The EDL driver's license, or non-driver photo identification, is offered in the U.S. states of Michigan, Minnesota, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. Canary Islands with Seabourn Quest. We recommend that you schedule a minimum of 35 hours both at the beginning and end of your cruise to allow for transfers, customs clearance, and airport security checks. Flights booked with Seabourn take these times into consideration when booking. Either way you cant go wrong! The original schedule and airfare may no longer be available, and a new reservation may need to be created at the current available price. To board the ship, your service animal must have current vaccinations. Seabourn In the future booking, only the first and second guests in the suite are eligible to apply a 5% savings. Visa and documentation requirements vary by nationality and destination. Available exclusively to booked Seabourn guests, Flight Ease allows you to choose the best flight options from a variety of comfort levels for your flight, including Business Class, at extraordinary values. Also on longer flights Air Traffic Control (ATC) may be able to offer private jets many more direct routes than scheduled airlines. SOLAS, which is regularly updated, establishes standards for constructing, equipping, manning and operating all passenger and cargo ships. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. Light aircraft do not offer hot food. We recommend booking your transfer no later than 60 days prior to departure. The air carrier may generate a Future Air Credit (FAC) memo. Every person on board, including guests and crewmembers, is placed on an official manifest and may leave or enter the ship only after passing through strict security measures such as, by way of example: Every ship has a confidential security plan that prepares crewmembers to respond to foreseeable security threats. Wed love to hear about it! With just one call to Luggage Forward our exclusive luggage delivery partner, your luggage will be picked up at your home and delivered to your onboard suite. For information on alternative transportation arrangements and associated costs please contactGuest Accessibility. The long and short of it is that if someone else is booking your airfare, it saves you the hassle of having to find flights . 1. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. Therefore if you are using a mobility scooter you may be asked to disembark your scooter and enter the coach by the front steps and ride safely in a regular coach seat, transfer to a provided boarding chair and take the lift onto the coach and transfer to a regular coach seat, or ride the lift on your scooter and then transfer to a regular coach seat. Journeys offer a variety of inclusions such as sightseeing, some meals, museum tours and more. The Captain and Seabourn Club Host/Hostess will invite Club Members to an exclusive Seabourn Club Party during each cruise. When the ship is in port or within range of local shoreside mobile networks, the ships mobile phone system will not function. If an attendant is not required, cabin attendants may be available upon request. . Onboard medical facilities are equipped to provide care for unexpected illness and accidents. Call Us! Canadian officials WILL NOT allow guests to remain onboard while in a Canadian port without proper documentation. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. Seabourne was eye-opening. An included excursion with every port of call, and lots of available options; granted, some are better than others, but some of the included excursions have been lots of fun. Accessible suite numbers are detailed in the section below by ship and their locations are noted on the deck plans for each ship within the Onboard Life section of this website. This is accomplished through planning, proper equipment, trained staff and audits, both governmental and internal. Seabourn tour prices do not include gratuities for guides, drivers and other tour operator staff. Seabourn Cruises: What Are They Like. A pop-up will appear saying that your seat selection is not complete. SAFETY - REGULATORY FRAMEWORK Please contact the airline for further details. Seabourn highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. If you are already at The Retreat, please contact The Retreat Concierge to book a treatment. Ask the airline to immediately advise our Air/Sea Department or call us yourself at 1-800-628-4771. You may be required to present additional or different travel documents, such as a passport when entering foreign countries, including some countries in the Western Hemisphere. The time saving of flying privately is made on the ground. Guests will be required to wear masks in the presence of crew members. For security reasons, first and last names on an air booking must match the government-issued identification used for boarding. Please contact Seabourn Club to request a review of the Club account. Seabourn Private Air has access to jets of all sizes and can provide a viable alternative to commercial air travel while the group travels together efficiently in luxurious style. (The Grill by Thomas Keller will eventually be opened on all Seabourn ships. All cancellations made onboard will be refunded in the form of onboard credit, regardless of whether the purchase was made by a guest or a third party. Keep these items close at hand in your purse or jacket pocket. For eligible Club Members the USD $100 credit for the Spa at Seabourn will be applied to your shipboard account the day of embarkation and is applicable to any treatment and/or product offered at the Spa at Seabourn. I accept that having these documents is my responsibility and not that of Seabourn. Each ship has several fire teams that drill together so they are prepared to respond to a fire. Our people understand to never assume that everything is being done as it should be. The jets undergo a deep cleaning procedure in between all flights, ensuring they meet all applicable U.S. Centers for Disease Control and Prevention guidelines. It is the travelers responsibility to be familiar with and comply with the regulations of the airline they are traveling on. Reservations can be made online prior to sailing or on board at the Spa. Roundtrip airfare included; . Mid-Cruise Overland Journeys can be overnight experiences or multi-day trips and will include all transportation, hotel overnights and most meals. The guest experience at these facilities, whether at large or smaller airports, can be one of the highlights of a private charter. This is because most private jets have a higher rate of climb and can fly higher than scheduled airlines. Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. We also maintain a rigorous investigation program in our Seattle office that enables us to review safety incidents that need review, determine the root cause and implement corrective measures. Please contact these vendors directly for pricing and availability. If deemed necessary, the cost of hotel accommodations is included in the air price. If you believe you need a larger scooter, please contact Guest Accessibility so that we can discuss your requirements. Changes to the booking may require cancellation and rebooking of flights. Learn about our commitment to safety on board. Onboard Purchases: OneSeabourn Club Pointwill be earned for each $500USD in onboard and pre-cruise online purchases. If the current available price exceeds the original airfare, the guest must pay the additional charge. It's not surprising that so many travelers choose Seabourn, and return, time and time again. U.S. citizens on U.S. roundtrip or "closed-loop" cruises: U.S. citizens who board a cruise ship at a port within the United States, travel only within the Western Hemisphere, and return to the same U.S. port on the same ship may present a valid US passport, U.S. Passport Card, Enhanced Driver's License or Trusted Traveler Program Card such as Nexus, Sentri or Fast Cards. Traveling with Seabourn Private Air has the distinct advantage of smaller aircraft and private air terminals, giving you discreet access away from the crowds. Failure to advise of changes may result in a missed transfer. A guest can view their cruise history, Membership level and other Seabourn Club information in the My Account section atSeabourn.com. Check Seabourn.com or call Seabourn shore excursion reservations for more information. Yes. Contact your Travel Advisor or to speak directly with a Seabourn representative, please call us at800-442-4448or+1-206-626-8351, or email us atseareservations@seabourn.com. The Seabourn Private Air service can accommodate groups of any size upon request, with available aircraft including light charter jets capable of carrying 5-8 passengers; mid-size jets sized for 7-8 passengers; and heavy private jets with capacity for 9-16 passengers. Please contact each airline directly to request meals, oxygen, wheelchair, or other airport assistance, using your air confirmation code to access your flight reservation. New Seabourn Club perks include an additional 5% fare reduction and referral rewards. Yes, you can purchase tours online for all guests on the booking. Cancellations of shore excursions, spa services or gift orders made more than three days prior to embarkation will be fully refunded; cancellations made onboard or within the three day window prior to embarkation may be subject a cancellation fee. Air and pre/post hotel are included in some, but not all markets. We recommend submitting an SRI upon booking or a minimum of 45 days prior to departure. Contact our support line at 1-800-628-4771 if you require assistance with changes. Also on longer flights Air Traffic Control (ATC) may be able to offer private jets many more direct routes than scheduled airlines. Seabourn is one of 4 or 5 providers of luxury cruises, where the level of service is very high: the price is pretty much all-inclusive. Each country has its own entry requirements, and guests assume personal responsibility for having the necessary documents when boarding. Many shoreside users use wireless cell phone systems for internet access, further reducing demand on hardwired systems. SeabournShield may be added to your booking up until time of final payment. Other charges may be directly assessed by airlines or airports and are the responsibility of the passenger. Air rates are for e-tickets, per person and include flight taxes and fees. If your claim is unsuccessful, or if the cost of your suitcase (for example) is less than your insurance excess, you may put a claim in writing to our Guest Relations department at: Guest Relations Seabourn will assist guests affected by airline schedule changes so that flights booked will meet ship embarkation and disembarkation requirements. From traditional fine dining in our open-seating Restaurant and themed bistro-style dining in The Colonnade, to the more casual alfresco atmosphere at the Patio Grill, our award-winning open-seating dining experiences are all enhanced by a gracious welcome and skilled, sincere service. On board, guests are served by an award-winning crew numbering . If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit whatsoever of your gross fare if you cancel your booking. Please advise Seabourn as far in advance as possible of any special needs for transfers. Additional information concerning Customs matters will be provided during your cruise. Guests with Independent Flight Arrangements Additional restrictions apply. Every nautical and engineering officer on our ship has a government license either issued or approved by our flag state that confirms they have met the requirements for their position on the size of ships that we operate. Mexico Residents: (52-55) 5282 0020 The gym on each Seabourn ship is well-equipped for maintaining a complete fitness regime. The guest experience at these facilities, whether at large or smaller airports, can be one of the highlights of a private charter. Because governmental travel requirements change periodically, you should check with a visa service or the consulate of each country you will visit no later than three weeks prior to sailing to verify travel documentation. Please note,Cond Nast Traveleris distributed as US edition only and cannot be mailed to Ghana, Iran or Nigeria. We operate a comprehensive nautical and engineering cadet program whereby young women and men who are enrolled in maritime colleges are able to spend over a year on our ships supplementing their classroom education with onboard training. A passport is still the preferred document. October 19, 2021: Log In Issues. Any discrepancies may prevent travel. For further information on our relationship with airlines, please refer to your Cruise Contract. 21 nights from April 08, 2023. Yes. Pre-registration: . Forums. In most cases this is paid by each guest upon check-in and may have to be paid in local currency. Private van transfers can also be arranged for a minimum of four guests traveling in the same group. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket. Any associated costs related to or caused by an airline schedule change are the responsibility of the guest. $4,767. PLEASE NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the child's parents. Do you have your own once-in-a-lifetime custom tour in mind? Guests without seat assignments prior to the flight date will have seats assigned by the airline at check-in on the date of travel. No. You can obtain a quote and full terms and conditions from https://www.holidayextras.co.uk/seabourn/insurance.html or by calling 0800 093 3070 quoting reference SBOHX. Several members of our management teams have joined us after first serving more than 20 years with the U.S. Coast Guard. Be sure to advise that you are traveling with Seabourn and that you are traveling by sea. These options can be found with all other shore excursions available for your cruise and can be booked on-line or on board. Or call from the US, 1-800-766-8535; from the UK dial (+44)2033754769; or from any other location, +1-617-482-1100. Outside smoking of cigarettes, cigars and pipes are permitted in designated areas of Seabourn Venture and Seabourn Pursuit: The designated smoking area is the starboard half of the Sky Bar open deck. The Easiest Way to Book Flights for Your Cruise. Since we are either at sea or in ports where availability of medical facilities and pharmaceutical products may be limited, we suggest you bring adequate supplies of prescription medications and other health-related items. Cruising on Seabourn is unlike any other form of travel. Fuel System Shut-Off Valves in the Engine Control Room. Oceania's cruise fares include free shuttle service . If a guests name or address has changed since the time of the missing sailing please provide the name and/or address under which the missing cruise was booked with the information sent to Seabourn. Reservations are not required for dining in The Restaurant, The Colonnade* or Patio Grill. Cancellations after the cruise final payment due date will incur a fee, up to the full cost of the ticket, per ticket. We recommend that you schedule a minimum of 35 hours both at the beginning and end of your cruise to allow for transfers, customs clearance and airport security checks. This requires that a guest who uses a wheelchair be able to transfer from his/her wheelchair to the front or back seat of a sedan. For OSx, MacOS and iOS systems, VoiceOver and the Safari browser (with Safari's support for keyboard shortcuts enabled) are recommended. Under the current health environment, flight crews will minimize direct contact with guests onboard but remain ready and available to provide service during your flight. If you are unable to transfer from your mobility scooter and alternative arrangements are required, please advise Seabourn at the time of booking or as far in advance of your sailing as possible. Full payment for air reservation is required at the time of air booking. For guests with Seabourns Flight Ease plan, name spelling corrections may result in a higher air rate, loss of space and/or change fees. Finally but maybe most importantly, our onboard management teams, starting with the Captain, conduct regular inspections and self-audits throughout the entire ship. PLEASE NOTE: In addition, visas or other documents may be required, depending on your citizenship or residency and the itinerary. As well as complimentary Wi-Fi and airfare, many of the cruise lines include airfare as well as specialty dining and pre- and post-cruise hotel stays. Transfers from the port city airport to the ship on day of sailing and from the ship to the port city airport on the day of disembarkation are available for purchase from Seabourn. 150% Single supplement:On selected voyages, Single Traveler Savings allows single occupancy of specific suites in categories A PH for an additional 150% single supplement to the published, per person double occupancy fare for that category. Each of the nations visited, as well as the vessels flag state (Bahamas), may also assert jurisdiction and/or impose additional reporting requirements. (onboard) 10% discount on premium wines and spirits. The complete terms and conditions are available on Seabourn.com. It is your sole responsibility to obtain all necessary documents for all ports of call on your itinerary. A guest must be at least 6 years of age at the time of embarkation in order to sail on voyages to Antarctica or on Expedition Cruises. The number of seats varies by type of charter jet. Located on Deck 12 of Seabourn Encore; The Retreat is a sanctuary, outfitted with custom details and modern elements to create the ultimate serene space. To avoid a fee, just scroll to the bottom of the page (without clicking on a seat) and click the orange "continue" button. Seabourn cannot accept a booking or carry any guest who will be 24 completed weeks or more pregnant on the last day of the intended cruise. FACs are non-transferable and non-refundable. Guests can simply make and receive calls or data using their own mobile phone numbers, provided their mobile devices have been enabled for international roaming. For information on roaming or billing, contact your home network provider. Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship.
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