The Shippers shipper number cannot be used for the shipment. Shipper phone extension is only valid if a phone number is given. Valid length is 0 to 9 alphanumeric. 1. ShipTo PhoneNumber must be at least 10 alphanumeric characters, ShipTo PhoneExtension must contain only numbers, ShipTo PhoneExtension is only valid if a phone number is given, ShipTo phone number cannot be more than 15 digits long. Without those filled in, we can continue to see this error message populate. Verify your postal code, or select %dest.AdjCountry% as your destination country. To do so: 1. Mis bsquedas recientes. The Client Information exceeds its Maximum Limit of {0}. Valid length is 1 to 4 alphanumeric. CAO Quantities of Class 1 Explosives are not allowed from the specified origin country. UPS does not offer service for XXX from Origin country/postal code. Requested TransportationMode indicates this item is forbidden, based on chemical table validation. November 2, 2021 . The maximum per package weight for the selected option is {0} kg. A NAFTA Certificate of Origin must have at least one commodity in the request. When creating UPS labels in Ordoro, you may receive the following error message: UPS only allows for 35-character long company names. UPS Account is not authorized for Worldwide Economy DDU service. Invalid or missing package associated data. Trying to connect eBay & Shipstation pop up goes to 401 page. Errors - will return two different levels of severity. Connecting a store to ShipStation is usually as simple as entering your store's username, password, and other admin details. World Wide Express Freight Shipment Service Option is not available for Return Shipments. The Saturday Pickup option cannot be combined with the Saturday Delivery option. EmergencyContact is required when EmergencyPhone is provided. Click Edit next to the warehouse youd like to update. Valid length is 0 to 35 alphanumeric, Invalid or missing ultimate consignee city. My experience with Shipstation has been equally horrible. Smokeless Powder (NA3178) cannot exceed 100 lbs per shipment. Either license number and license date or license exception code and ECCN number must be present. In some urban locations, UPS may be able to accommodate larger palletized movements. ShipStation consolidates orders from over 70 ecommerce channels, creates shipping labels, packing slips, and pick lists in batch, communicates tracking information to your customers, provides endless automation, filters, and views, wireless printing, a mobile app, and a lot more. Canceled Stamps.com when I opened Shipstation now get error codes. Valid length is 0 to 35 alphanumeric, Invalid sold to address line 3. Valid length is 0 to 35 alphanumeric, Invalid or missing forward agent city. Valid length is 1 to 30 alphanumeric, Invalid sold to state province code. Additionally, we surface detailed messaging around any errors that may have occurred during the validation process. HazMat EmergencyContact Information exceeds maximum length of 35 characters. If you continue to see this error after filling in your company name, reach out to our Support team via Chat or Email (support@shipstation.com) to troubleshoot more deeply into your account. Please contact your UPS Account Representative for assistance with this issue. Alternate Delivery Address information is required for UPS Access Point Delivery. [][], Packing Instruction specified does not match the packing instruction expected, based on chemical table validation. Valid length is 10 alphanumeric, Invalid product schedule B quantity for product number {0}. Valid length is 0 to 9 alphanumeric, Invalid or missing forward agent country code, Invalid or missing ultimate consignee company name. HazMat ProperShippingName violates datatype only ASCII allowed. Missing or Invalid UnitOfMeasurement for AdjustedHeight. No more than 3 address line information can be given for forward agent address. ShipTo PhoneExtension cannot exceed the length of 4. Shipper Duty Fee is unavailable with the selected service. Excepted Quantities are not allowed from the selected Origin country. The selected international form is not valid for the shipment origin and product origin combination. Missing InternationalForms/Product/EEIInformation/ExportInformation. PackageServiceOption HazMat Regulation required or has invalid value. Click on Warehouses. Uploading of your user generated International Forms was not successful. There was a problem processing the paperless invoice. The payer of Duty and Tax charges is invalid for Split Duty VAT shipment. Easily compare shipping costs, utilize custom branding, and take advantage of accounting, carrier, eCommerce, and payment processor integrations. Invalid or missing sold to company name. You do not have permission to remove this product association. Follow the troubleshooting steps outlined below when you cannot get rates or create labels for a connected carrier in ShipStation. As of January 1, 2017, UPS Policy requires that all air shipments containing lithium ion and metal batteries packed alone to be transported as section I.A or I.B fully regulated shipments. Regulation Set is not valid for the destination country. Click the edit button of the order you wish to change 3. Missing or Invalid Mail Innovations Package Id. Missing or Invalid MI Dual Return Shipment Key. Mail Innovations shipments are limited to 1 package. Needed for EEI processing, Missing or Invalid Forms EEIFilingOption. Valid values are D, F or M, Invalid or missing SED total value for product number {0}. Required Label Element Missing - Mailer Alpha Code. Missing or invalid Package Release Code. Register for access to UPS developer API today. Missing or Invalid Label Stock Size Width. Without warnings - Indicates the request has been processed as anticipated. The maximum per pallet weight for the selected service to the selected destination is ({0}) kgs. UPS Account is not authorized for hold for pickup at UPS Access Point Shipment. Valid length is 1 to 25 alphanumeric, Invalid or missing product schedule B number for product number {0}. I have also received the "Missing or Invalid shipper name" warning. Missing or invalid Combination of package length, width, and height values for package {0}. The Return Services are unavailable with the requested service. The necessary service area validation data could not be retrieved with selected destination country code. Valid length is 0 to 35 alphanumeric, Invalid producer email address. Both partial and complete invoice form cannot be selected together. Full-Published Rates Returned. HazMat PackagingInstructionCode violates datatype only ASCII allowed. Please select UPS Next Day Air service as an alternative. MovementReferenceNumber must contain alphanumeric characters only. Your UPS Account number is not authorized for Dangerous Goods shipments with CAO TransportationMode. Createthe label with the updated Warehouse information. The credit card provided as the payment method has expired. Dry Ice Weight is absent or doesn't meet specification. UPS Premier or UPS Proactive Response must be present on a Category A shipment. HazMat IDNumber Number violates datatype only ASCII allowed. Valid length is 1 to 30 alphanumeric, Invalid producer state province code. HardError: [120301] Missing or invalid ship from attention name. Invalid InternationalForms/PointOfOrigin (If FTZIdentifier length max should be 7). Saturday Delivery may not be combined with the package type for the given product. Valid format is yyyyMMdd, Invalid or missing export date. Once you've added UPS from ShipStation to your account, any labels you create using these services will use your ShipStation balance. Invalid COD currency code. To ensure proper routing, the UPS Access Point location ID must be included on the shipping label for all UPS Access Point Economy shipments. When we see "Missing or invalid shipper name" when making a label via UPS, it means that we need to go to the Ship From Location in ShipStation and make sure that all fields have been filled in, including full name and company name. Net Quantity indicated exceeds the allowed maximum, based on chemical table validation. The destination postal code %dest.postal% in %dest.country% can also be %dest.AdjCityName% in %dest.AdjCountry%. Valid length is 3 alphanumeric. A shipment can only contain one Commercial Invoice. Package HazMatPackageInformation AllPackedInOneIndicator is optional. Invalid or missing User Created Form Data. In these cases, ask the customer to file a police report if they want to, but you will need to file the claim. Missing/Invalid label specification label image format Code. Just as a heads up, you will want to ensure those fields have been included for the returns side of that Ship From Locations window as well. Should indicate one time POA or blanket POA. Valid length is 0 to 35 alphanumeric, Invalid or missing parties to transaction. Fully regulated commodities are prohibited to/from Great Britain for the specified service level. Valid length is 0 to 5 alphanumeric, Invalid ultimate consignee postal code. August 9, 2018. Number of DryIce items per Package is greater than 1. Visit Purolator's Registration page here to register for an . Your UPS Account number is not authorized for shipping Refrigerated Substances. When I try to finalize the label, the message ''Missing or invalid sending the company name'' I would like to know why this error, I can't send anything, Thanks so much for joining the community! Valid length is 0 to 35 alphanumeric, Invalid forward agent address line 3. The specified destination country does not allow shipments containing CAO quantities of Dangerous Goods. Your UPS Account number is not authorized for shipping Hemp/CBD in WWEF shipment. on the service you choose and a variety of factors driven by your actions in using our software and by decisions from ShipStation and other business partners of ShipStation. Cannot access the high level business components, {0}, Cannot access the low level business components, {0}, The field, {0}, contains invalid data, {1}, The phone number contains invalid characters, The Integration Indicator is no longer supported. Published by at January 5, 2023. Packages must weigh more than zero pounds. Invalid Pallet Description for package {package number}. Missing or Invalid Height for HandlingUnits {0}. Invalid insurance monetary value. Common skip label warnings. Emergency Phone Number must be a minimum of 10 characters with at least one numeric. A shipment can have only one type of unit of measurement for dimensions. Those ship-from-location and return address fields are already filled out and used everyday shipping USPS. Package exceeds the maximum size total constraints { description}. Valid values are A through F, Invalid or missing producer info for product number {0}. Valid length is 1 to 7 numeric, Invalid or missing Product/Unit/UnitOfMeasurement/Code for product number {0}. HazMat Quantity is absent or doesn't meet specification. Missing or Invalid EEIFilingOption. The Saturday Delivery option is unavailable with the requested service. The Authorized Return Service is unavailable with the selected service. Required fields are marked *. Refresh your Ordoro account. FAQs I've re-established the connection, but have orders missing. DryIce DryIceWeight Weight cannot be larger than package weight. Contact ShipStation support if the problem . PayPal is not supported for this shipment. Verify your User Id and associated PayPal information. The UPS account number specified for Transportation charges is invalid for Split Duty VAT shipment. Invalid or missing international forms form type. You would think Etsy would verify the address when they enter their address, plenty of online retailers do this, but Etsy isn't exactly known for making things easier for it's sellers. Invalid MovementReferenceNumber . Missing or Invalid Forms EEIFilingOption ExemptionLegend, Missing or Invalid Forms UPSFiled POA Code. Lc theo: Ngn sch. Invalid Subject Code of {Notification type}, Invalid UndeliverableEMailAddress of {Notification type}, Invalid FromEMailAddress of {Notification type}, Missing or invalid subject text of {Notification type}. Valid format is yyyyMMdd, Invalid or missing export carrier. Missing or Invalid ShipmentDate for UPS Premium Care Form. Valid length is 0 to 9 alphanumeric, Invalid or missing intermediate consignee country code, Invalid or missing producer option. Please use an RFID Capable Printer with an RFID Embedded Label for UPS Premier Silver package label. Bill Receiver is an invalid payer of an international return movement. 1. I do not understand the problem. [XXX][], UPS does not offer service for the specified Commodity Regulated Level Code from the selected Origin country.[XXX][]. HazMat ReferenceNumber violates datatype only ASCII allowed. Thank you for the response. The only difference is my UPS account is under a different name than my ShipStation profile (one is Boone's Overstock and the other is Brutal Planet). Missing or invalid alternate delivery address postal code. In a good response, check the ResponseStatusCode element. UAP shipper notification code (013) and notification data (email or phone number) is required for UPS Access Point Delivery. Valid length is 1 to 15 alphanumeric, Invalid or missing forward agent address line 1. The UPS Import Control accessories are unavailable with the requested service. Please Contact Your UPS MI Account Representative. Theft is, unfortunately, a common reason packages go missing. {0} of Receiver Return Notification is only allowed to be specified at the first package that has Receiver Return Notification. The requested accessory cannot be added to the shipment. Valid length is 24 characters, Ship From Address for Master Carton ID is invalid, Shipper Account for Master Carton ID is invalid, The Worldwide Economy shipment must be single piece only. Invalid InternationalForms/Product/EEIInformation/ExportInformation. International shipment cannot be made with multiple 10KG or 25KG packages. The Billing address Country is invalid for the credit card. Valid length is 1 to 3 alphanumeric, Product/Unit/UnitOfMeasurement/Description is required when Product/Unit/UnitOfMeasurement/Code is ""OTH"" for product number {0}. Shipper Duty Fee is unavailable with the selected billing option. The Certificate of Origin is unavailable with the selected service. Be on the lookout for a DM from me for some account specific information so maybe we can get to the root of this. HazMat ClassDivisionNumber violates datatype. Valid length is 0 to 10 numeric, Invalid or missing product schedule B unit of measurement code for product number {0}. Shipper PhoneNumber must be at least 10 alphanumeric characters, Shipper phone extension must contain only numbers, Shipper phone extension is allowed only if the shipper is located in US, Puerto Rico or Canada. Missing or Invalid Languages for UPS Premium Care Form. Valid length is 1 to 35 alphanumeric, Invalid ultimate consignee address line 2. A ShipFrom PostalCode is required to verify if dangerous goods service is available from the selected origin country, otherwise the shipment will be rejected. Length is the longest side of a package. Missing product unit of measurement information for product number {0}. The selected country does not allow forward movements. RegulationSet must be CFR, TDG or ADR when TransportationMode is Ground. Invalid or missing international forms form type for shipment with return service. Only 3 Package Reference Numbers are allowed for MI shipments. HazMat EmergencyPhone Number violates datatype only ASCII allowed. Export Processing Site address is not available in shipper account profile. Valid length is 0 to 15 numeric and can hold up to 2 decimal places. The error means your Warehouse Name (used as the Company Name on the label) is either missing or too long. Missing value of other unit of measurement. Missing or Invalid Unit of Measurement for PackageWeight. Invalid ReferenceNumber BarCodeIndicator. UPS Access Point Delivery Rates were applied to a shipment. Should be UPS filed, AES Direct or shipper filed. HazMat PackagingGroupType violates datatype only ASCII allowed. Valid length is 1 to 3 alphanumeric, Invalid or missing product unit value for product number {0}. Missing or invalid ship from company name (UPS) The company name on your Ship From address exceeds the UPS character limits. The currency of the Access Point COD amount must be the same as the Destination country's currency: %COD.APCurrencyDest%. Return Service Type is required for Mail Innovations Single or Dual Return shipment. The ShipEngine Address Validation service provides a "messages" object array that will provide you with detailed information about what changes were made to a cleansed address. Valid length is 0 to 35 alphanumeric, Invalid intermediate consignee address line 3. From Moderator Davis, May the force be with you! No more than 3 address line information can be given for producer address. The currency code is invalid for the shipment. The given type of shipment is not supported for Label generation. The maximum per package weight for the selected option is {0} pounds. The COD option cannot be combined with the UPS Import Control option. The payer's transportation country is not valid for carbon neutral shipments. Invalid InternationalForms/PointOfOrigin (If State length should be 2). If you want to pickup from %orig.AdjCityName%, select %orig.AdjCountry% and enter the postal code %orig.AdjPostal%. Missing or Invalid Form EEIFilingOption Code. Your UPS Account number is not authorized for shipping Special Exceptions. Missing or invalid Combination of package length, width, and height values. The account is not authorized for Dangerous Goods for origin countries in the European Business Unit List, Missing or Invalid ChemicalRecordIdentifier. 2. LabelSpecification/Instruction is not allowed with the shipment. Seeking workaround for Etsy Package Dimensions. User Id and Shipper Number combination is not qualified to receive negotiated rates. A Commercial Invoice must have at least one commodity in a request. Invalid form group id name. This article also lists the following: Common error messages that occur when getting rates or creating labels, as well as their meaning and solutions. Missing InternationalForms/Contacts/UltimateConsignee/Address/CountryCode. The package weight cannot be greater than the service's max weight. Confirmation Type for Mail Innovations USPS Delivery Confirmation is invalid. Valid length is 1-3 Numerics. When did you get the error - during checkout when it reached the shipping method selection page? Try to edit existing & returns error. Package Reference Number is not supported for Mail Innovation shipments. ADL notification code (012) and notification data (email or phone number) is required for hold for pickup at access point location shipment. All rates are exclusive of VAT. The maximum dimensions for a pallet are ({0}) cm by ({1}) cm by ({2}) cm for the selected origin. Valid length is 1 to 35 alphanumeric, Invalid sold to address line 2. The error message that you are seeing there means that the Ship From Location that is being used does not have a Company name listed. UPS Worldwide Economy DDU Oversize Surcharge has been added to Package {0}. Valid length is 1 to 5 and it can hold up to 1 decimal places. Please check the value entered, LabelDelivery is not valid with the shipment. Import Control Shipment cannot be voided later than 3 am of the day after the shipment uploaded. June 30, 2022 . The customer service for ShipStation has been deplorable. Check that all your ShipStation settings are correct - e.g. Please Contact Your UPS MI Account Representative. Customs Invoice is required when the shipment is tendered to UPS. PackageServiceOption HazMat TransportationMode has invalid value. Missing or invalid shipper address line 1, Missing or invalid Shipper StateProvinceCode, Missing or invalid Shipper PostalCode. Lift Gate for Delivery accessorial is not allowed with Hold For Pick Up accessorial. MovementReferenceNumber must be a length of 18 characters. Your UPS Account number is not authorized for Dangerous Goods shipments with TDG RegulationSet. Invalid EmergencyPhone. A shipment can have only one type of unit of measurement for a weight. The Shipment Level Access Point COD option is unavailable with the selected service, UPS account type, and/or with the shipments origin/destination. Transient errors are temporary errors, due to temporary high server loads or scheduled maintenance, for example. Valid length is 1 to 35 alphanumeric, Invalid producer address line 2. UPS does not offer dangerous goods service to the selected Destination country/postal code. Accessorial cannot be shipped with the selected service. Two Languages are required for UPS Premium Care Form. Shipments cannot exceed a COD amount of $5,000 when requesting a cashiers check or money order. Either Translate container or Locale element is allowed but not both. 3. Letter service is invalid for shipments with more than 1 package. If a third party is being used the contact field must include both the name and the customer account with that provider. Your UPS Account number is not authorized for shipping Biological Substance. UPS Account is not authorized for Worldwide Economy DDP service. The maximum dimensions for a pallet are ({0}) cm by ({1}) cm by ({2}) cm for the selected destination. Thanks for getting back to me, though, I am sorry you're still seeing this error. HazMat IDNumber Number exceeds maximum length of 6 characters. Invalid alternate delivery address line 3. ShipStation's integration with Purolator allows you to get rates, create domestic and international shipping labels, and ship regular packages, dangerous goods, and shipments that require special handling. 3. Missing or Invalid UPS Premier Category Code for package {0}. Missing or invalid ShipFrom AttentionName, Missing or invalid ShipFrom StateProvinceCode, Missing or invalid ShipFrom PostalCode. Great Britain chunnel passage not allowed for fully regulated commodities.
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