Optimum Outage Map, Yonkers, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Fiber speeds are symmetrical, whereas cable tends to have a much lower upload speed than download speed. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Discussion. are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. Plus, Optimum makes installation free for customers when they order online. display your award(s), Copy the Embed code and drop it into your site's HTML. If you are only having a service problem on one of your computers there may be a problem with the software. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in Arkansas, Arizona, and California. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Log into your online account to view a status update on a reported outage. All rights reserved. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Get Help; User Guides; Service Appointments; Optimum Service Plans; . Also don't post any of your personal information. Invalid password, please complete all fields. Optimum Outage Map Is Optimum Having an Outage Right Now? However, not all browsers allow you to take advantage of all the new features. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. to get started. If you need extended Wi-Fi coverage in your home, not to worry, one Optimum Wi-Fi Extender in addition to the Smart Wi-Fi 6 gateway modem is included in most Optimum internet packages. Live outage map. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Visit It is common for some problems to be reported throughout the day. Optimum's mobile services are powered by T-Mobile's wireless network. How to Get Compensated by Optimum On Your Own Useful comments include a description of the problem, city and postal code. Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. It is common for some problems to be reported throughout the day. Simply unplug your modem from the electrical outlet. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. Check for reported outages If fiber is available in your area, you can get symmetrical internet speeds. Call 911 immediately if you see a downed power line. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. Optimum by Altice vs Verizon High Speed Internet, BroadbandNow Internet H\n0~ ^David. Optimum WiFi hotspots are a network of over 1 million WiFi To assure best picture quality, hand tighten each coaxial cable connector or use a small 7/16 inch wrench to make sure the cable connections are secure. Optimum offers cable TV, home phone, and mobile services along with home internet service. Under Support, located in the upper right corner, click Service status. Learn about outage & storm safety Reliable energy starts by putting safety first. download Without power to your home, your Optimum service will not work. Please don't call "support numbers" posted below most probably it's a scam. Outage map User reports indicate no current problems at Suddenlink Suddenlink outage and reported problems map Suddenlink Communications offers television, broadband internet and phone service over the cable. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Money and Energy Savings for Your Business Overview, Community & Customer Experience/External Affairs Overview, Virginia's and Tennessee's External Affairs Managers, West Virginia's External Affairs Managers, Ohio and Marshall County Customer Information, Competitive Service Providers (CSP) Overview, Appalachian Power Electric Rates Overview, Programs & Offers to Help You Drive Electric, Electrification for Your Business Overview, Arkansas: "Arkansas Commercial/Industrial Price Options". Do you want to be informed if there's an unexpected service outage or when we have important product updates to share? To view personalized information about current outages in your area, please sign in with one of the following options. Optimum Business - Service Outage Check for outages Sign in to check your service status. Enter the phone number associated with the outage address. Report problem. 07860. . @OptimumHelp any update when service in Franklin borough will be restored? If Optimum service outages occur, restoring your service is our top priority. If you have any tips or frustrations you wish to share, please leave a message in the comments section! View a map of over 1 million Optimum WiFi hotspots and easily search to find locations close to you. Your account number can be found on your recent bill: FirstEnergy understands you depend on safe, reliable power to keep your home, family and business running. Internet & TV . All rights reserved. Yes, I have to wait a week for a tech to get to me. Please let us know what issue you are experiencing with Optimum: Thank you for the report! BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. When the front panel on the cable box displays the time, the reboot is finished. Also don't post any of your personal information. How can you prepare for a storm? Optimum / Cablevision outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Cable internet from Optimum by Altice is available to an estimated 8.2 million people, making it the 4th largest residential cable provider in the U.S. by coverage area. Internet. Please help! Service calls have not helped. @OptimumHelp no service for over an hour. Tips? Some of the functionality and menus may not be available with this browser. 5 or 9-digit ZIP code. People with access to Optimum Fiber will have fiber routed directly to their homes. @optimum Optimum sucks. Make sure to report and "downvote" such posts. Samsung HD Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. Get it fixed. Our crews are actively working and will continue until all impacted customers are back online. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. To check the input, press the TV/Video or Source button on your TV manufacturer's remote control. Optimums mobile services are powered by T-Mobiles wireless network. In the last three months, how would you rate Optimum? The . Reliable energy starts by putting safety first. I also agree to the Terms and Conditions and Privacy Policy, which Optimum by Altice is available at this address. Check current status and outage map. All rights reserved. Brenham isnt that small of a town. Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. @OptimumHelp the internet has been down in bushwick for over 5 hours! Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. Optimum offers both internet and mobile services. Yes, I have to wait a week for a tech to get to me. Our lines, which hang on power poles, require power supplies to be active. . connections on the go as easily as when you're connected at home. Downed power lines can energize the ground and nearby objects. Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. Without power to your home, your Optimum service will not work. Use of this site constitutes acceptance of the AEP Terms and Conditions. FlexAbility There may be a slight delay while the menu screen loads. Plug your equipment back into the power source. During significant storms, we will share updates on our social media accounts. What is going on ? Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. Report Outage Online. Latest outage, problems and issue reports in social media. Sorry, we're unable to confirm Optimum by Altice is available at this address. Currently we are unable to access your location. Search for and install any recommended updates. Assume all downed lines are energized and dangerous. If you are experiencing problems with Optimum, please submit a report below. . Problems in the last 24 hours in Weston, West Virginia. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). You can easily perform a manual reboot by unplugging your modem and plugging it back in. At the moment, we haven't detected any problems at . Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. your assets for marketing use. Help. Its been a month. like a laptop, cell phone, or tablet with your Optimum ID and password. Note:Please only call 911 if you see a downed wire. There could even be connection issues between your home or business and the nearest utility pole. Outage Map User Guide Optimum provides this document as an overview of how to: By using the Optimum outage map, you'll be able to monitor outages affecting TV, Internet, and phone services and track the status of outage updates. Optimum doesnt require contracts, and if youre not satisfied, Optimum offers a 60-day money-back guarantee. ^David. All services not available in all areas. That enables cable companies like Optimum to provide internet service to a broad subscriber base without installing expensive fiber lines to every individual subscriber. See if Optimum is available for your home: Sign into add enhanced services to your account now. Report a tree, light or possible power theft. We need the GPS enabled on this device and your permission to use your location. Whats going on? @OptimumHelp Outage in Sylva, NC? Facebook - Optimum We always do our best to keep the lights on for the community, but sometimes outages occur. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. 1 Court Square West, Long Island City, NY 11101 If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring to your business. Leave a message in the comments section! Make sure to report and "downvote" such posts. Optimum Outage Map, Connecticut Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Having problems? You can use your own modem too if you prefer. If you are using a battery backup, reconnect the modem to the battery and wait 30 seconds for the lights to come on. To report an outage call 1-888-LIGHTSS (1-888-544-4877). Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. Having problems? Optimum by Altice is the 4th largest cable provider in the United States. During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. Make sure to report and "downvote" such posts. On the flip side of promotions are fees. program. Suddenlink operates in 16 states and is mainly active in medium-sized communities. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Please help! Optimum by Altice is available at this address. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Weston and surrounding areas. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Mobile . At the moment, we haven't detected any problems at Optimum. Realtime status of outages and problems with service providers. Optimum by Altice offers service in 17 states. Optimum by Altice offers service in 1,848 zip codes nationwide. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. If you have any tips or frustrations you wish to share, please leave a message in the comments section! To report an outage: Text OUT to 544487 (LIGHTS). Enter your ZIP code to get updates on your neighborhood. We know you depend on us for power and we take that responsibility very seriously. Having problems? What is going on ? Read on for details. Hey @optimum internet been down all day since I woke up at 6am. All of the downloads are safe from the vendor's official website. So unsatisfied. Explore plans below Find out what is going on. The latest reports from users having issues in Weston come from postal codes 26452. Check your internet connection by opening a web browser window. The input selected must match the input you used to connect your HDMI cables "OR" component cables from your digital cable box to your TV. Optimum instead sends fiber into subscribers general area and uses coaxial lines for the last part of the data journey. Count to 5, then plug it back in. Please look into it. @OptimumHelp I need help with an issue that hasnt been resolved since November. are also linked at the bottom of this page. You are currently using a browser and/or operating system we do not support. You've been recognized in our annual awards Combining internet service and a mobile plan on one account can save you up to a years worth of mobile phone charges. Please call a representative at (844) 910-2593 to confirm. See if Optimum is having an outage in The Bronx, Bronx County, New York or it's just you. Constant outages. Optimum does not impose data caps on fiber or cable internet plans. to view the Optimum WiFi Terms of Use. View storm video . if it's plugged into a cable box, VCR, DVD player or gaming system. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: Try visiting the following official links: We'd be happy to assist you with any promotional issues. Find out what is going on. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Learn More. Explore plans below @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. @optimum Im feeling totally ripped off by @optimum. Luckily, Optimum keeps its internet fees to a minimum since there are no data caps or contracts. Do not assume a wire is down if your power is out. Plug the modem back in and wait until it has fully restarted. 3. Please try again later. Optimum Outage Map Generated from Reports Received from Affected Users Within Last 12 Hours Sorry, no map << Back to Outage Page Received 30 reports, originating from Brooklyn The Bronx State College New York Summit and 5 more cities Recent Reports Piedmont Internet down Mar 2 The Bronx Internet down Mar 2 Savannah Internet down Mar 2 Internet down Enter the account number associated with the outage address. Optimum by Altice offers cable internet access. Run an antivirus scan to make sure the computer does not have a virus. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. And when they do, well not only send out our crews to fix the issue immediately, but well be sure to let you know when electricity might be restored. Use the zip search and check with Optimum by Altice directly to verify availability. CDC: https://emergency.cdc.gov/. Optimum Internet Services Invalid Optimum ID, please complete all fields. I understand the frustration with gift card issues. Pricing, terms, and offers subject to . Although originally installed exclusively for cable TV, a technology called DOCSIS uses these lines to send high-bandwidth digital data. Now turn on your TV. The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. View our outage map . Frustrations? Forget having to sign in every time you want WiFi access at an Share them here. Internet down - 89 % TV channels not working - 11 % Outage History Dec Jan Feb Reports Dynamics EST (GMT -05:00) Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). An outage is declared when the number of reports exceeds the baseline, represented by the red line. View the steps. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Ive been patient. If you are currently experiencing an outage and have not yet reported it, please report your outage. @OptimumHelp internet outage in Bushwick (zip code 11206). to get started. Whats going on? Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov See if Optimum is available for your home: Sign into add enhanced services to your account now. Also don't post any of your personal information. If you are only having a service problem on one of your TV's you can try rebooting the cable box connected to that TV. This user guide shows how to use the outage map by accessing it through the web on a desktop. Report a different problem Report a tree, light or possible power theft. or call 8449102593 Please upgrade your browser and/or operating system to improve your user experience. Customer service is a joke. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? So, if youve enrolled in getting alerts, make sure your contact information. Just turn on your device's WiFi and select optimum or optimumwifi from your list of available networks. Realtime Outage Map Enter your ZIP code to get updates on your neighborhood. All trademarks and service marks are the property of their respective owners. Never Go Near a Downed Power Line, Even if You Think it's No Longer Carrying Electricity!
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